Manager Engineer
Resume:
TYLER CLINE
CHICAGO, I L *0625
*****.******.*****@*****.***
OBJECT I V E
Seeking a rewarding career with successful company.
Skills
Windows
E DUCAT IO N XP/Vista/7/2003/2008
Basic Configuration of
Cisco, Arista and Juniper
College of Dupage, Switches, Routers and
F irewalls
Computer I n ternetworking Technologies 2010-2012
Glen Ellyn, I L 60137
Help Desk
GPA 3.7/4.0
Over the phone and remote
Specialized in the t roubleshooting and repair of computer hardware and t roubleshooting.
software. Int roductory courses in networking including CCNA and Network+
courses. In t roduction to electronic circuit ry. RDP, Terminals Service and
other remote software
M ishawaka High School 1998 – 2001 Trading Technologies
M ishawaka, I N 46544 Software
CQG
EXPER I ENCE Linux
Ubuntu/RedHat/Debian/Par
ted Magic
I T T rader Support Manager A pril 2013 –
February 2014 Dell and HP Desktops and
Eagle Market Makers, Chicago, I L Servers
iDRAC
In April of 2013 my supervising manager left Eagle and I took over most of his
responsibilities while also keeping my previous position’s responsibilities.
Printer Configuration and
M anaged IT support for 30+ employees. Responsible for Trader connectivity at
T roubleshooting
exchanges. On call 24 hours as help desk technician. Managed the support of
our satelli te Iowa office as well as t raders in New York and France. Extensive
Network Configuration
k nowledge with configuring and t roubleshooting t rading software.
• Managing User Connectivity at Exchanges VPN
• Data Management and Backup
• Monitoring Servers at Data Center Locations as well as in Eagle Office Firewall Configuration
• Troubleshooting M icrosoft Office Suite
• Wireless Networking
Managing RDP and Terminal Services
• Installation, Optimization and Management of Windows XP, Windows 7
TCP/IP
and Server 2003 and Server 2008
Ethernet/Fiber/SFP+
• Managing Trading Technologies Trading Platform (XTRADER, XRISK,
T TUS, and FMDS)
Certifications
• Management of VPN and VPN Users Through Cisco ASA, Sonicwall
and Barracuda
CompTIA A+
Network+
I T Hardware Support Engineer April 2011 - April 2013
Eagle Market Makers, Chicago, I L
Technical t roubleshooting of t rading workstations, servers, networking
equipment, phone system and laptops. Handled opening and closing support
t ickets with t rading software company which included the collection and
review of workstation and gateway logs. Hardware management at our
datacenter locations. Purchasing and configuration of new PC components.
U pdating product and t rading limits of t raders.
• Building and Maintenance of Trading Desktop PCs
• Installation, Maintenance and Repair of Servers at Data Center
Locations
• Setup of Trading Workstations in Office and at Trader’s Homes
• Testing and Implementation of New Hardware and Software
Technologies
Shuttle D r iver/Porter February 2010-April
2011
Bill Jacobs BMW, Naperville, I L
Transported customers to and from Bill Jacobs. Prepped sold cars for delivery.
Tested batteries of cars on the lot.
M anufacturer July 2008-December 2009
Utilimaster Corporation, Elkhart, I N
Worked on manufacturing line of box walk-in t rucks. Installed inner fenders,
chassis harnesses and fuse-block.
B uilder, Chassis P reparation February 2006-
February 2008
Chariot I nc., Elkhart, I N
Installation of sub-frames, air r ides, brake controls, auxiliary fuel tanks,
h itches, and other t ruck parts. Operation of drill press, pneumatic shear,
p unch press and band saw. Steel M IG welding ranging from 18 Gauge to
i nch thick steel including overhead welding. Operation of acetylene torch,
p lasma cutter, grinders, impact wrenches and various other hand tools.
I nstallation and Service Technician February 2005-February
2006
Overhead Door Company, M ishawaka, I N
Installation and service of garage doors and openers.
Package Handler October 2001-September 2004
UPS, Elkhart, I N
Unloaded and sorted packages. Part time delivery of air express packages
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