Sushil D. Khandagale
Email id:- *****************@*****.***
Mob no.:- 989******* / 997-***-****
Team Leader
PERSONAL SUMMARY
A highly motivated and ambitious individual able to give timely and
accurate advice, guidance, support and training to team members and
individuals. Possessing excellent management skills and having the
ability to work with the minimum of supervision whilst leading a team
of twelve or more. Having a proven ability to lead by example,
consistently hit targets, improve best practices and organise time
efficiently.
Now looking forward to a making a significant contribution as a team
leader with a company that offers a genuine opportunity for progression.
WORK EXPERIENCE
-Front office executive in Hotel Varsha Inn, Aurangabad for 2 year
-As a CSA in Intelnet Global PVT LTD, Aurangabad for 1 year 6 months
. 2009
-As a SME in Intelnet Global PVT LTD, Aurangabad for 1 year 2010
-As a TEAM LEADER in Serco PVT LTD, Aurangabad December
2011 - Present
Ensuring that staff are motivated, monitored and measured in line with
company targets and performance standards. Responsible for making
sure that any gaps in performance or quality are quickly identified and
addressed. Producing accurate reports on team performance for senior
managers.
Duties:
- Preparing daily workloads for staff & co-ordinating the daily allocation
of work.
- Motivating the team to achieve high standards and KPI targets.
- Handling new client enquiries and acting as the face of the business.
-Dealing with and resolving problems and issues which arise.
-Working with the sales and marketing team to drive sales forward.
- Mentoring and training up junior and new staff.
-Monitoring & reporting on standards & performance targets.
-Arranging & chairing weekly team meetings,
focussing on targets & achievements.
-Implementing new initiatives.
-Involved in the recruitment of new staff. Praise team members and
creates a positive working environment.
-Ensuring all administrative and IT records are entered and updated
correctly.
-Providing prompt and accurate information on individual performance.
KEY SKILLS AND COMPETENCIES
- Proven ability to manage through others.
-Strong decision making and problem solving skills.
-Able to motivate and lead others in a team environment.
-Excellent communication skills, both written and verbal.
-An ability to build rapport and trust quickly with work colleagues.
-Able to prioritise tasks and workloads in order of importance.
-Track record of delivering results with deadlines.
PERSONAL SKILLS
High performance
Delegating
Decision making
Organising
PERSONAL DETAILS
N2 CIDCO, P-4/39/5, Vitthal Nagar, Aurangabad
M: 989******* / 997-***-****
E: *****************@*****.***
DOB: 25/11/1985
Driving license: No
Nationality: Indian
ACADEMIC QUALIFICATIONS
-Passed S.S.C examination (Aurangabad board in Feb-2001) with
58.00% from St.Fransis High School, A’ bad.
-Passed H.S.C (M.C.V.C) examination (Aurangabad board in Feb-2005)
with 74.00% from Bhagwan Para Medicle Jr. College, A’ bad.
REFERENCES – Available on request.
Date: Your Faithfull
Place:
Sushil D. Khandagale