Customer Service Manager
Resume:
Jimmy L. Frazier
West Covina, Ca. *****
**********@*****.***
Professional Objective:
Become member of a dynamic team. To use my experience /knowledge to benefit an established
company, whether in leadership or as an exempt-level contributor.
Experience:
Paramount Petroleum (July 2004 – January 2012)
Oil refinery operations – AB Plant (July 2004 – April 2005) Industrial procedure where
crude oil is processed into useful petroleum products
Weighmaster – Scalehouse (April 2005 – January 2012) Customer service, proper
formulation and placement of all products according to departmental work flow protocol.
Documentation of all reports, records and information as it pertains to daily activities
First US Lending (March 2003 – June 2004)
Account Executive – Real Estate Finance, Home Loans, Purchases and Equity lines of credit
Ameriquest Mortgage Company (June 2002 – March 2003)
Account Executive – Real Estate Finance, Home Loans and Purchases
Treydan Entertainment (January 2000 – June 2002)
Artist and Repertoire: Responsible for Marketing, Publicity and Promotions
Affinity Network (December 1998 – January 2000)
Network Analyst: Telemarketing sales of MCI Worldcom long distance services, cost
analysis of phone bills and customer service
CaliforniaMart (February 1993 – December 1998)
Supervisor of Security: Managed daily operations and supervised 12 subordinate officers,
train and monitor staff progress, scheduling, payroll, evaluations and client/customer
service
Inderoc Records (September 1991 – January 1993)
Director Artist and Repertoire: Locate and develop new talent, interface with artist
management and radio stations, coordinate video productions, road manager for
promotional tours
Jimmy L. Frazier (continued)
Holiday Health Spa (February 1990 – September 1991)
Membership sales and personal training coach
Duber Security (June 1986 – February 1990)
Location Manager – Kaiser Permanente Hospital: Manage 24 hour security staff of 70
officers and 6 supervisors. Interface with hospital administration and personnel, interview
perspective new hires, scheduling and payroll.
Education:
University of Iowa Iowa City, Iowa.
B.A. 1982 Communication and Fine Arts related courses, Business communications,
Journalistic writing, Television broadcasting and Film, Theatre Arts
Personal Attributes:
Effective communicator with a high level of integrity, outstanding interpersonal skills,
creative, exceptional relationship building skills, excellent leadership qualities with
negotiation and time management skills
References:
Available upon request
Contact this candidate