Customer Service Sales
Resume:
Jenny Benoit
Occupational Resume
New Britain, CT 06053
Email: nini.jb90gmail.com
Phone: 860-***-****
Objective: to provide my exceptional services with the utmost professionalism to the
customers. I would like to further my knowledge and experience in this fast paced work
force and excel at your company. I wish to represent your company and I with my strong
worth ethic and determination to support your demands.
SKILLS:
• I’m Reliable, dependable, and punctual
• Great attention to detail
• Follow all safety standards and protocol
• Hard worker with strong work ethic
• Work well alone or with others, with little to no supervision
• Able to take directions from supervisors with a strong ability to understand and
follow verbal and written instructions
• Willing to volunteer myself to a demanding schedule or extra instruction
• Proven ability to stand, lift and bend, for extended durations of time
• Bi-lingual: English, French, and Haitian Creole
WORK EXPERIENCE:
Foxwoods Casino
Position: Hostess/Cashier
Employment Duration: May 2013 to January 2014
Mohegan Casino
Position: EVS AIDE
Employment Duration: April 2012 to May 2013
Jennyfer
Position: Retail Sales Person/Women’s clothing
Employment Duration: 2007-2009(French Guiana)
EDUCATION:
Norwich Adult Education: 2011- Present
Currently enrolled in English to Speakers of Other Languages Class and a Workforce
Preparation Certificate Course
Lycee Melkior (High School Diploma w/Honors) French Guiana
Certifications:
Certificate in General Training June 26, 2007
Certificate of Professional Competence June 23, 2009
Certificate of Completion for Uncas Health District Heart Disease and Stroke Prevention
Program Sept 27, 2012- Dec 13, 2012
FOXWOODS-HOSTESS/CASHIER @ Festival Buffet (GSA- Guest Service Attendant)
Attend to customer’s demands and preference
Seat guests
Take orders and provide support to waiters
Take on other co-workers responsibilities( i.e. servers, waiters, cashiers, and
custodians)
Operate cash register
Clean tables and equipment
Customer Service
MOHEGAN-ENVIRONMENTAL SERVICES CUSTODIAN- On call Employee
Responsible for cleaning all the women’s bathrooms in the arena according to the
casino’s standards. This includes making sure that the counters, floors, and toilets
are sanitary.
Completed checklists of instructions and supervised/trained trainees and managed
their checklists
Prepared carts with cleaning supplies
Replenished all bathroom supplies (i.e. soaps, paper towels, and toilet papers)
Report all lost and found items to security
Ensure the proper use of all cleaning supplies in accordance to Hazmat regulations
and protocol manuals.
Report hazards, work place issues, and concerns to supervisors.
JENNYFER-RETAIL SALES PERSON/WOMEN’S CLOTHING
Responsible for providing excellent customer service by offering ideas on the
selection of clothing and accessories
Perform responsibilities in cleaning the store to ensure it appears appealing and
presentable in manner
Handle the tasks of preparing and maintaining sales record on a daily basis
Carried out inventory checklist
Operated cashier and debit/credit card machines
ACHIEVEMENTS:
MOHEGAN SUN STAR- for outstanding Guest Service Skills, Extraordinary
Teamwork, Exceptional Performance, Supporting Core Values, and Living
The Principles of Spirit of Aquai on March 11, 2013.
Commendation on Job Performance from Festival Buffet- you were witnessed
working extremely hard and smart all night during a busy day on July 4th
2013. Your efforts do not go unnoticed. Continue to provide the guests and
your co-workers with great service. Thank you very much.
Contact this candidate