Customer Service Sales

NESTOR A. VIDAL

** ******* ***

Staten Island, New York, 10303

631-***-****

******@**.******.***

********@*****.***

PROFESSIONAL

EXPERIENCE

STONY BROOK UNIVERSITY,

OFFICE OF DIVERSITY AND AFFIRMATIVE ACTION – STONY BROOK, NY

Intern Feb 2013-May 2013

Trained in the areas of Diversity and Sexual Harassment Prevention in collaboration with academic

departments. Follow-thru with assigned projects; collaborate with student organizations to support

and promote diversity

BANK OF AMERICA STATEN ISLAND, NEW YORK

Sales Service Specialist Jun 2012-Feb 2013

-Providing proactive sales activities of basic products while referring more complex requests.

Establishing, retaining and deepening relationships with banking center customers and potential

customers to achieve team sales goals and provide quality customer service.

GAP INC.,LAKE GROVE, NEW YORK

Sales Associate, Nov 2011 – Jan 2012

- Proactively interacting with customers to ensure high satisfaction of the store. Offering answers to

any concerns, or solve any problems fostering customer and employee trust.

BEST BUY CO. INC, STATEN ISLAND, NEW YORK

Customer Specialist, May 2009 – Sep 2011

- Performed under the operations unit while meeting store goals by providing fine customer service

routinely. Consolidated purchases by implementing solutions such as add on attachments to the

product(s) and proposing financial benefits.

Financial Specialist, May 2009 – Sep 2011

-Administered Branded Payments throughout the store by engaging and offering our financial

solutions on the sales floor to facilitate a customer's needs. Additionally provided consultation to our

customers regarding the financing options available while collaborating with the other departments to

reach store goals.

UNITED STATES CENSUS BUREAU, STATEN ISLAND, NEW YORK

Enumerator, Apr 2010 – Jul 2010

- Conducted interviews with residents in assigned areas. Elicited information and recorded census

data. Maintained records for quality control verification. Complied with accuracy standards while

maintaining high production rates

EDUCATION STONY BROOK UNIVERSITY- STONY BROOK, NEW YORK

Sociology & Philosophy BA, Latin American Studies minor

• Part of the Residence Hall Council for Stimson College

• Public Relations Officer for Latino American Student Organization ( LASO )

• Undergraduate Student Government – Appointed Justice official

• Active Member of Student African American Brotherhood ( SAAB)

• Active member of Dominicans On Wall Street

• Part of the National Dominican Alumni Network ( CUNY DSI)

CUNY- COLLEGE OF STATEN ISLAND, STATEN ISLAND, NEW YORK

Completed coursework towards Liberal Arts, July 2011

• 3.1 GPA

• Academic Achievement Grant Recipient

ADDITIONAL • With Microsoft Office: Word, Outlook, Excel, Powerpoint

SKILLS • Fluent in Spanish

95 Holland Ave Staten Island, New York, 10303 United States 631-***-**** ******@**.******.***

95 Holland Ave Staten Island, New York, 10303 United States 631-***-**** ******@**.******.***

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