Manager General

Jack Andrew Warner

*** ******* **., *******, ** *9110

Email: ************@*******.*** Phone: 443-***-****

CAREER HISTORY

February 2013-Present Intermountain Management

General Manager

Hyatt Place Jackson/Ridgeland

Hotel is the primary destination for travelers to the Madison/Ridgeland

area, known for service excellence and high quality amenities. Was brought

on to return hotel to prominence in terms of service and financial

accountability. Successes included highest service scores since January

2012 and highest revenue for annual year since opening in October 2008.

July 2011 - February 2013 Chesapeake Hospitality

General Manager

Properties Include (in order of most recent employment):

Holiday Inn Columbia: 175 Guest Rooms, 10,000 sq. ft. event space, 1

restaurant/lounge. Gross Revenue: $4 million

Hotel takeover for new management company and ownership. Successes defined

by directing and rehabilitating a depressed property with poor revenue

generation. Oversaw complete renovation of hotel with heavy input on design

and technology. Hotel was awarded a global renovation award in 2013 by

Intercontinental Hotel Group (owner's of Holiday Inn Brand). Role also had

a heavy focus on sales and marketing, revenue generation, vendor management

and cost controls.

September 2008 - July 2011 GF Hotels, Inc.

General Manager

Properties Include (in order of most recent employment):

Sheraton Baltimore North: 284 Guest Rooms, 20,000 sq. ft. event space, 1

restaurant/lounge. Gross Revenue: $15 million

Radisson/Scanticon Valley Forge: 486 Rooms. 200,000 sq. ft. event space, 3

restaurants, 1 night club. Gross Revenue: $30 million

Clarion Greensboro: 193 Rooms, 10,000 sq. ft. event space, 1 restaurant, 1

sports bar. Gross Revenue: $5 million

Holiday Inn Center City Charlotte: 294 Rooms, 5,000 sq. ft event space, 1

restaurant/lounge. Gross Revenue: $12 million

Roles defined by results within sales and marketing, guest satisfaction

efforts, and maximizing profit of properties. Accomplishments include

highest team member satisfaction ratings at each hotel, raising guest

satisfaction scores to 20% increases over brand average, increasing top 10

key account productions to record levels, raising RevPAR Indexes to above

115% at each property.

January 2007 - August 2008 Ameristar Casinos, Inc.

Director of Hotel Operations

Ameristar Vicksburg

Property Details: 150 total Guest Rooms, 4 Restaurants, 1 Club, 1,500 Slot

Machines, 60 Table Games, 5,000 square feet of Event Space.

Directed Operations, Sales, Renovation and Financial efforts of full

service hotel. Role also included direction of casino's retail,

environmental services, wardrobe, laundry and uniform operations.

Accomplishments included yielding of transient Average Daily Rate to a 10%

increase year over year, successful yielding of Average Daily Theoretical

of casino guests to a 20% increase year over year, successful completion of

$15 million hotel renovation, recorded highest Team Member Satisfaction

score for division, raising of JD Power Guest Satisfaction scores to above

brand net average, increasing hotel profit to record level.

May 2001 - December 2006 Winegardner & Hammons, Inc General

Manager

Properties Included:

Cincinnati Holiday Inn Riverfront (GM): 155 Rooms, 5,000 sq. ft event

space, 1 restaurant/lounge Gross Revenue: $8 million

Hampton Inn Sharonville (GM): 130 rooms, 500 sq. ft. meeting space. Gross

Revenue: $4 million

Cincinnati Holiday Inn Eastgate (AGM): 306 Rooms, 15,000 sq. ft. event

space, 1 restaurant/lounge. Gross Revenue: $12 million

Ohio University Inn & Conference Center (AGM): 139 Rooms, 5,000 sq. ft

event space, 1 restaurant. Gross Revenue: $8 million

Cincinnati Marriott North (FOM/Rest. Mgr): 295 Rooms, 20,000 sq. ft. event

space, 1 restaurant. Gross Revenue: $20 million

Advanced position to General Manager during time spent with the Company.

Properties were located within suburbs and downtown locations. As GM,

responsibilities included Guest Satisfaction, Human Resource Management,

Payroll, Accounts Payable and Receivable, Revenue Management and Property

Maintenance, directing renovation and rebranding efforts. Achievements

included improving Market Share at each hotel involved, raising and then

maintaining guest satisfaction to above brand recognized standards, and

holding high level of employee engagement and satisfaction.

Jack Andrew Warner

145 Ratliff Dr., Madison, MS 39110

Email: ************@*******.*** Phone: 443-***-****

EDUCATION

May 2001 Purdue University

West Lafayette, IN

Bachelor of Science - Hospitality and Tourism Management

PROFESSIONAL AFFILIATIONS

2004 - 2006 - Tourism Council of Greater Cincinnati - Board of Directors

2002 - 2005 - TIPS (Training for Intervention Procedures) Trainer

AWARDS & HONORS

2013 Holiday Inn Columbia - Renovation Award (given to top 5 renovated

hotels in the world under IHG flags)

2010 Sheraton Baltimore North - Hotel of Excellence (#1 in Towson Market)

via TripAdvisor.com

2009 Radisson Valley Forge - Best of Mainline Philadelphia - Best Place for

Wedding

2008 Ameristar Casino Hotel - Vicksburg Post Reader's Choice of Favorite

Hotel

2006 Cincinnati Holiday Inn Riverfront - Covington Renovation Award

2005 Cincinnati Hampton Inn North - Highest Management Presence for Midwest

Region

2004 Cincinnati Holiday Inn Eastgate - Highest 12-month Overall

Satisfaction Index for Region

2002 Ohio University Inn - Better Homes & Garden Athens County Best

Landscaped business, Golden Host Award

2002 Cincinnati Marriott North - Marriott Performance Excellence - GSS,

Marriott Customer Excellence

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