Customer Service Human Resources
Resume:
Menasha, WI *****
Automotive Components Manufacturing
Human Resources Department
Green Bay, Wisconsin
Greetings:
In response to your recent job posting, I would like to apply for the HR Generalist position at Automotive Components
Manufacturing. Your company’s dedication to excellence in business operations, relations, and conduct is a business characteristic
that I both value and respect. My goal is to work in a Human Resources department with a strong company dedicate d to developing
and maintaining excellence in both employee and customer relationships.
Currently, I am studying for my Masters of Business Administration from the University of Wisconsin – Oshkosh with an expected
graduation date of December 2014. I work in the Human & Learning Resources Department at Faith Technologies where I am
responsible for:
Conducting and leading the new hire orientation and on-boarding processes including completion of paperwork and
enrollment in necessary trainings
Providing assistance and training in compliance and proper administration of HR policies and laws
Management of day-to-day employee relations and performance management issues
Creating processes, procedures, and process improvements to internal education and training programs
Implementing and administering database and record-keeping systems for HR & training programs
Planning, coordinating, and executing the company’s High Potential Program
In addition to my pending MBA degree and my work experience at Faith Technologies, my qualifications are based on a combination
of work experience and skills. These are highlighted as follows:
Recruiting experience for a variety of roles across all levels of the organization
Comprehensive understanding of HR principles, as well as HR related laws and regulations
Excellent diplomacy and ability to manage confidential information
Ability to work independently and autonomously
Strong work ethic, quick learner, flexible to chang e, and positive effort at all times
My resume is enclosed for your review and references are available upon request. I am very interested in the position and would be
available to schedule an interview at your earliest convenience.
Thank you for your time and consideration.
Best Regards,
Lindsay M. Derencius, PHR
LINDSAY M. DERENCIUS, PHR
3007 Villa Way, Menasha, WI 54952 – 920-***-**** – ***********@*****.***
EDUCATION
University of Wisconsin Oshkosh Oshkosh, Wisconsin
Masters of Business Administration Graduation Date: December 2014
University of Wisconsin Oshkosh Oshkosh, Wisconsin
Bachelors of Business Administration GPA: 3.8/4.0
Major: Human Resource Management, Minor: Spanish
Emphases: Health Care Management, Legal Studies
HIGHLIGHTS OF QUALIFICATIONS
Recruiting experience for a variety of roles across all levels of the organization
Comprehensive understanding of HR principles, as well as HR related laws and regulations
Knowledgeable of the implementation and use of an HRIS
Excellent diplomacy and ability to manage confidential information
Ability to work independently and autonomously
Proficient conversational and written Spanish skills
RELEVANT EXPERIENCE
Society of Human Resource Management – Fox Valley Chapter – Member – April 2013 to present
Faith Technologies, Inc. – HR, Learning, and Apprenticeship Coordinator – Menasha, WI – January 2011 to present
Conduct and lead new apprentice orientation and on-boarding processes including completion of paperwork and
enrollment in necessary trainings
Lead integrated performance review process for over 300 employees
Management of day-to-day employee relations and performance management issues
Ensure compliance and proper administration of HR and apprenticeship policies and laws
Create processes, procedures, and process improvements to internal education and training programs
Associated Builders & Contractors– Fox Valley – Committee Member – September 2011 to present
Advise students throughout their academic career regarding classes, study habits, and external training
Represent Faith Technologies, Inc. on the local apprenticeship chapter committee
Northwestern Mutual Financial Network – Financial Representative Intern – Appleton, WI – May 2010 to August 2010
Interpreted clients’ goals and visions as they relate to financial security
Planned and executed financial solutions for clients that put them on a path to success
Beta Gamma Sigma – UW Oshkosh – Member – March 2010 to present
Students in Free Enterprise – UW-Madison – Member – September 2007 to May 2008
PROFESSIONAL EXPERIENCE
Jimmy John’s – Manager – Oshkosh, WI – January 2009 to January 2011
Maintained sandwich lines to ensure quality product and customer satisfaction
Supervised shift employees and direct the operations of the restaurant during both day and night shifts
Exceeded expectations of management to provide excellent customer service for 300+ customers daily
UW Oshkosh Fund – Student Representative – Oshkosh, WI – January 2009 to May 2009
Recruited alumni donors and communicated the goals and projects of the Fund to solicit donations
Handled 100+ customer inquiries each night in a professional manner
Achieved and exceeded nightly quota counts to raise $200+ each night for the organization
Sigma Alpha Lambda – UW-Madison – Member/Volunteer – September 2007 to December 2008
Best Buddies – UW-Madison – Board Membership Coordinator – September 2006 to May 2008
Pop’s Club – UW-Madison – Student Supervisor – Madison, WI – August 2006 to December 2008
Created and implemented a budget project to reduce labor hours and labor costs for organization
Administered orientation and training sessions for 250+ new employees who later excelled in their tasks
Facilitated evaluation of employee needs and communicated feedback to management in reports
Contact this candidate