Jessica M. Kirby
**** ******** ***. *****, ** ***26
**********@*****.***
CUSTOMER SERVICE PROFESSIONAL
1. More than six years of solid customer service experience.
Profile
2. Errorless in my cash handling experience.
3. Excellent working knowledge of computers and cash registers.
4. Successfully completed daily bank deposits.
5. Efficiently ordered and tracked inventory.
6. Obtain a current California Food Handlers certificate.
7. Ability to train, motivate and supervise customer service employees.
8. Possess the skills and personality traits to exceed customers’
expectations.
Employment
S & L Food Sales Jun. 2013
Present
Nov. 2009
– Jun. 2013
Round Table Pizza, Chico, CA
Supervise all customer service employees
•
Ensuring customer service practices are well
•
established
Recognize and initiate sale opportunities when dealing
•
with customers
Training employees, either new to the store or when
•
introducing a new product
Tracking and prediction of daily sales
•
Balancing cash registers multiple times a day
•
Oct. 2008 –
Yo Yo Yogurt, Yuba City, CA Nov. 2009
Lead Clerk
•
Made weekly schedule
•
Assisted in machine detail cleaning
•
Opened and Closed
•
Jun. 2008 –
Sept. 2008
American Eagle Outfitters, Yuba City, CA
Sales
•
Seasonal work
•
Constant contact with customers
•
Aug. 2007
– Jun. 2008
Mountain Mike’s Pizza, Chico, CA
• Cashier/Delivery
Reference
Lisa Whitsett Jarrod Riggins
Danny Johnson Zach Phillips