Customer Service Management

KEITH WHITE

*** ******** *** • LITHONIA, GA *****

HOME PHONE 470-***-**** • CELL PHONE 678-***-****

*********@*****.***

Career Objective

To become an employee for a company that will benefit from my experience, and to

make significant contributions that will lead to company profitability and personal career

growth.; Also seeking an opportunity leading to eventual position with your company.

Professional Experience

Restoring Dignity Inc Atlanta GA, 01/05/2011 - 10/02/2012

Director

•Plan and schedule meeting, teleconferences and travel.

•Serve as company representative.

•Improved office efficiency by implementing color-coded filling system and introducing

additional time-saving measures.

•Enhanced communication between case Managers and Para-Professional, fostering a

sense of teamwork and collaboration.

Mc Donald’s West Haven Ct 1/01/2010 - 4/05/2012

Cashier/Kitchen /Drive-Thru

Responsible for customer service.

Ordered merchandise and kept track of inventory.

Created displays.

Helped on the front line (Cashier)

Unloaded merchandise off truck

Assembly line

Conducted preliminary food preparation.

Prepared and cooked menu items.

Responsible for setting up serving lines, garnishing food items, and applying food

protection and sanitation measures.

Responsible for receiving and properly storing supply shipments.

Responsible for all aspects of meal preparation, clean-up, and general upkeep of the

kitchen.

Directly supervised the Cooks, and the Assistant Cooks/Dishwashers.

Reported directly to the Director of Operations during a weekly meeting.

Responsible for ordering all food and supplies and adhering to an approved expense

budget.

Maintained accurate records of all foods purchased and/or stored in a method to

maintain in good standings with the Department of Health.

Responsible for maintaining accurate inventory of all kitchen supplies.

Newyork,NY 02/08/2006 - 05/11/2010

Machine Operator

•Expedited package delivery to ensure package delivery

•Collaborated daily with supervisors and team members to discuss goals and expectations

•Use heavy machinery to sort different newspapers

•Work among others to properly packaged newspaper

Education And Training

EDUCATION:

•Chesterfield Tech. Chesterfield, VA received my High School Diploma

•Virginia Union University, E.N.P Management, May 2011

•University of Phoenix, Atlanta, GA still attending online classes

RELEVANT COURSEWORK: MTG 101, Operations Management, Management and

Organizational Behavior, Global Business, and Statistics.

Honors And Awards

Completed a semester project for a Business Management class that was adopted by a

local company and helped them return to profitability.

M.V.P member of the basketball team; sophomore and junior year.

Developed a website for clients that aided customers in buying his clothing's online.

References

Chatel Hicks- Friend -864-***-****

Mike Hale – Co Worker Mc Donald’s- 404-***-****

Star Jackson - Supervisor - 804-***-****

Vanee McGee- friend for 5 years 415-***-****

Contact this candidate