Manager Registered Nurse

DORRI L. HALL

*** ******* **** ~ Hunker, PA *****

412-***-**** ~ *****.****@*****.***

Q U A L I F I C AT I O N S

NURSE EDUCATOR ~ NURSE TRAINER ~ PATIENT CARE FACILITATOR ~ COACH

Experienced nurse management professional. Hospice and Home Health Educator.

Manager/ supervisor for diverse teams of nursing and nursing support professionals.

Strong computer-user with particular strengths in MS Word, PowerPoint, and Web Ex.

Extensive experience partnering with community agencies/organizations .Extensive

background in referrals for home care and hospice.

EXPERIENCE

WESTMORELAND COUNTY COMMUNITY COLLEGE, Youngwood, PA

Adjunct Faculty, Present

• Facilitate learning to nursing students in diverse clinical settings

• Present nursing theory in lecture format

• Teach direct patient care in various clinical settings

Gentiva Hospice, North Central Region

Clinical Manager Specialist, Present

Serve as interim Patient Care Manager, Quality Manager, or Executive Director

•

Assess the educational needs of clinical staff and provide training as necessary

•

Comprehensive program audits, quarterly audits, eligibility reviews, chart audits

•

Coordination with Area Management to meet the needs of cost centers

•

Assist with ADR management and revenue recovery

•

Develop relationships with referring physicians and facilities

•

Contract development

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All aspects of “turn around” management for struggling sites in a 15 state region.

•

AMEDISYS HOME HEALTH AND HOSPICE, Baton Rouge, LA

Regional Preceptor, 2011-2013

• Serve as nurse educator for large national home care and hospice organization.

• Function as facilitator in home care and hospice areas for new hire orientation, retention,

continuing education, computer systems & software rollout training, development of educational

materials and programs and additional development as needed.

• Also hold nationwide training manager / educator role training clinicians across the country on

company's new software.

• Provide nonclinical and nontechnical instruction in areas including motivational interviewing.

• Use computers and various software packages and educational technologies (PowerPoint, Web

Ex, Blackboard, etc.) to communicate in classroom, clinical, and remote / distance learning

environments.

• Additionally, write educational curriculum and develop PowerPoint training presentations for use in

organizational core training programs.

CEDARS HOSPICE, Monroeville, PA

Director Professional Services, 2009-2011

• Oversaw home care and hospice program including supervision of clinical managers, nurses,

aides, social service, chaplains, bereavement and volunteer coordinators.

DORRI L. HALL PAGE 2

EXPERIENCE

CONTINUED

• Developed and implemented orientation program and served as educator and program facilitator

to reduce on boarding timeframe.

• Built and budgeted comprehensive staff education plan – supervised trainers and also personally

served as educator.

• Used extensive computer software to manage budgets, payroll, and billing.

• Responsible for all QA/QI activities, employee evaluations, recruitment, training, and marketing.

GRANE HOSPICE, Pittsburgh, PA

Patient Care Coordinator, 2007-2009

• Served as supervisor for department staff – RNs, LPNs, HHAs – interviewing, hiring, QA/QI, day-

to-day management.

• Functioned as facilitator for clinical training & orientation and computer software training.

• Used diverse computer software packages to manage all aspects of billing including labs, therapy

requests and approvals, medication review and billing approval, hospitalizations, and level of

care.

• Managed marketing and implementation of internal employee appreciation program.

• Directed bi-weekly IDT meetings, in-services, policy development, contract development, ICD-9

coding,

• Developed organizational programming to significantly reduce live discharge rate and utilize dual-

diagnoses. Facilitated institutional education regarding this program.

E D U C AT I O N, C E R T I F I C AT I O N, & L I C E N S U R E

UNIVERSITY OF PHOENIX

Doctoral Program in Nursing, 2011-Present

Master of Science in Nursing (MSN), 2008

COMMUNITY COLLEGE OF ALLEGHENY COUNTY

Associate Degree of Nursing, 1995

MARYMOUNT COLLEGE, Tarrytown, NY

Bachelor of Science (BS) in Management, 1985

CERTIFICATION

Mosby Preceptor Certification Program, including Training in Motivational Interviewing

Licensed Registered Nurse RN507128L

Train-the-Trainer Certification

Palliative Care Certified

AANAC Certification

ELNEC certification

R E F E R E N C E S AVA I L A B L E U P O N R E Q U E S T

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