Objective

I am an independent self-motivated worker looking to obtain a

position where I can utilize my broad range of experience

Highlights

Proficient at Microsoft Word, Excel, Outlook, and different software

programs such as: Orthotrac, Autopia, Dental works and Abeldent. Committed

to continuous learning. Proven to be detail-oriented, a quick learner,

reliable, organized, thorough and friendly

Relevant Skills

Medical Office Assistant Skills along with Medical Terminology.

Consistently types over 50wpm. Computerized/Manual Appointment

Scheduling/Ohip Billing. Obtained a diploma in Medical Office Assistant.

I also have my Food Handlers Certificate.

Work Experience

Apr 2013-Present Working at the Brantford Hospital as a Nutritional

Service Aide. Duties include working in the kitchen on various positions

preparing patients meal time trays. Once trays are delivered and cooked we

then deliver the trays. Once trays are delivered an enough time is given

for patients to eat, I then pick trays back up and return back to the

kitchen to wash all dishes and trays.

Nov 2011-Present Working at the Woodstock Hospital as a Dietary

Aide. Duties include working in 3 of the Dining Rooms that we currently

have. I also deliver food trays to patients who aren't able to get out of

their rooms or who don't have a dining room options. I also work in the

kitchen on the tray line preparing the trays.

Sept 2011-Nov 2011/July 2012-2013 Working a temporary position at the

Woodstock Hospital in the Health Records Department as a Release of

Information Clerk. Duties included: Dealing with all persons including

Lawyers, Police Officers, Doctors Offices, WSIB, Insurance Companies and

many others who would want information on a person. I would have to make

sure that all documents were properly filled out and signed for release.

Experience with Cerner Software

2008-Sept 2011 Working in a Dental Office as a Dental

Receptionist/Front desk Manager. Duties include: Running the morning

reports for the night before day end. Handling and answering external as

well as internal phone calls. Checking patients in and billing them out at

end of their visit. Setting up the patient's next appointments.

Processing medical insurance claims, medical billing and electronic claims

and incorporating correct coding procedures. Responsible for Accounts

Receivable and making sure all accounts are up to date. Taking care of all

pre-determinations that are coming in and that need to go out to Insurance

Companies. Pulling charts for the next day and filing charts for the

current day.

Work Experience cont'd

2006-2008 I worked for Dr Baby and Dr Rojas as an Appointment

Coordinator/Financial Coordinator/Treatment Coordinator at an Orthodontic

Office. Duties included: Greeting patients in a positive and professional

manner, projecting a courteous and professional public image. Ensure that

office policy and guidelines are understood and followed by patients.

Answer multi-line phones, screen and direct calls. Collecting past due

accounts and taking necessary steps to make sure all accounts are up to

date. Must be completely accurate when dealing with the financials on a

software program called Orthotrac and using discretion when handling

patient financial accounts. Responsible for month end reports such as:

preparation of patient financial reports, patient statements, preparation

and completion of Electronic Funds transferred twice monthly. Take part in

the New Patient Exams and Consultations. Responsible for making the

indirect bonding trays and all other lab work that may be involved.

2000-2005 I worked at Sparton Electronics as an Electrical

Assembler.

1987-2000 Retail Sales/Customer Service in various locations.

Duties included: performing Cashier duties. Responsible for Customer

Service. Inventory receiving and organizing

Education

2012 Took a refresher course in Medical Terminology

2006-2007 Graduated the Medical Office Assistant Program at ICS

Canada with an 89% mark

2005-2006 Medical Office Assistant at Medix School

1993-1994 Completed 1 year of the Interior Design Program at

Fanshawe College

1987-1992 Graduated with an OSSGD at H.B.Beal Secondary School

Skills

Highly organized, dedicated with a positive attitude. Able to handle

multiple assignments under high pressure. 12 years Experience in Retail

Sales and Customer Service. Some other skills that may be important are:

Working well with others, I enjoy problem solving, I am also not afraid to

make decisions. I have excellent phone manners, excellent written/oral

skills, I have great attention to detail, and I can be a good Team Leader.

Reference References are available upon request

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