Customer Service Manager

RAYMOND GEEGAN III

**** ******** **, *******, ***** 77028

Phone #: 281-***-**** e-mail: **********@*****.***

CAREER PROFILE

To obtain employment with a company or firm to utilize my accounting, computer, analytical

experience and research skills to promote the opportunity for career advancement

WORK EXERIENCE

AT&T Mobility

Financial Leadership Program 2012 – Present

• Perform financial and compliance audits of the company’s operations. Conduct audit testing of

specified areas and identify reportable issues.

• Examine and evaluate the adequacy of the company’s system of internal controls. Perform detail

variance analysis with explanations for significant fluctuations.

• Manage physical inventory process to ensure alignment with financial statements. Identify

controls weaknesses, exceptions and deficiencies in operations.

• Develop audit conclusions, prepare written reports and conduct presentation to management.

Communicate findings to senior management and assisting in drafting the report for areas audited.

Chase Financial

Analyst I 2009 – 2012

• Analyze financial information to perform monthly reconciliation of contract detail total and general

ledger balance to the bank asset total.

• Prepare monthly general ledger, journal entries and deposit/withdrawals analyses to ensure accuracy and

consistency and timely processing of financial information.

• Interpreted monthly financial statements, researched account billing errors, identified and implemented

process improvements to reduce future errors.

• Streamlined procedures through forecasting to increase client’s cash flow. Instrumental in preparing 60

day forecast for management to use as a planning tool .

Enterprise Car Rental

Manager Trainee 2008 – 2009

• Obtained an understanding of customer relations. Learned the overall organization functioning of the car

rental business.

• Maintained and reengineered businesses to better enhance store operations. Designed and implemented

marketing strategies to increase customer base.

• Prepared, summarized and analyzed financial reports and other statistical data for including in

management reports.

• Provided excellent customer service, maintained and exceeded monthly sales quotas. Worked with

manager and team members with resolution of customer issues and complaints

EDUCATION

Lamar University, Beaumont, Texas

Bachelor of Business Administration, Finance (2008)

University of Houston, Houston, Texas

Master of Science, Project Management (2010)

Computer Skills: MS Office

References Available Upon Request

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