Director Manager Nurse

**** ****** ****** ***** ******, georgia ***** 678-***-****

********@*******.***

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RESOURCE MANAGEMENT ( POLICY DEVELOPMENT/IMPLEMENTATION ( HEALTH CARE

SERVICES

CAREER OBJECTIVE - Pursuing a Nurse Executive position where my abilities

and experience can positively advance the hospital in meeting its

goals.

CAREER SUMMARY

Dedicated and accomplished health care executive with broad administrative,

operations, and clinical experience. Lead strategic business planning to

drive organizational success and achieve goals. Demonstrated expertise

developing and implementing facility safety policies and procedures while

maintaining compliance with regulatory guidelines.

Results-driven with exceptional administrative, operational, and business

acumen to achieve extraordinary results. Proven experience leading

initiatives to enhance productivity while capturing cost reduction,

maintaining quality, and attaining positive patient outcomes. An integral

leader of cross-functional, multidisciplinary teams. Core competencies

include:

Strategic Planning Process Improvement/Cost Clinical Assessment/Care

Reductions

Quality Control Budget Staff Leadership/Development

Development/Administration

Regulatory Compliance Program Unit/Resource Management

Development/Implementation

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CAREER HIGHLIGHTS

< Improved ICU vaccination screening and documentation by 60%.

< Spearheaded the design, development, and implementation of 700

communication boards across the health system, resulting in increased

overall patient satisfaction.

< Decreased ICU patient wait time in ED by initiating ICU pulling PTs

from ED.

< Implemented MICU's community outreach program that includes school

supplies, career day and holiday gift giving for an adopted

underprivileged local elementary school.

< Implemented an ICU open visitation policy, including designing

associated brochures and welcome packets, and defined ICU volunteer

roles and responsibilities.

< Designed and implemented policies and procedures to enhance overall

operations, including floating guidelines and evaluation tools, and

designing a difficult airway protocol.

< Increased Gallop employee engagement from the 35th to the 83rd

percentile by implementing an engagement subcommittee and identifying

and improving fragmented processes.

< Partnered with physician and leadership champions to increase

physician engagement 40% by improving nurse- physician communication

and providing necessary resources.

< Drove process improvement initiatives, including creating carotid

endarectomy processes and procedures, a Spanish AMA form, and two

successful The Joint Commission (TJC) surveys; improved throughput

related to dialysis and enhanced workflow by utilizing teletracking

systems and the owner of multiple Zynx Nephrology order sets.

< Enhanced organizational operations by spearheading lean initiatives,

including an IT bio med project and 5S hall/corridor methods,

achieving recognition from senior leadership for performance and

success.

< Championed professional development programs, including creating and

implementing a charge nurse boot camp attended by 40 staff; grew skill

mix from 50% to 62% over two years.

< Served as the co-chair of the nephrology committee; key member of the

dialysis system, value analysis, and facility diabetes committees; and

relief house leader and supervisor.

< Led efforts to improve vascular surgery care quality by implementing

an innovative vascular training program and restructuring the floor's

intake and layout, resulting in a 90% decrease in admissions from OR

to ICU while simultaneously increasing employee engagement and

improving customer service scores 44%.

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PROFESSIONAL HISTORY

GRADY HEALTH SYSTEM, Atlanta, Georgia 2012 to Present

Unit Director, Medical Intensive Care Unit

Oversee and manage a staff of 96 FTEs, including a Clinical Manager, RNs,

Patient Care Techs, Unit Clerks, and a Unit Director Assistant while

partnering with two schools of medicine in providing critical care for a

premier level 1 trauma center.

. Gain recognition for high-performance and success, serving as the chair

of the Unit Director/Manager Nurse Executive Council, charged with

disseminating information from a shared governance structure.

. Captured a 70% decrease in HAC's by facilitating the comprehensive unit

safety prevention initiative designed to increase patient safety outcomes

by improving multidisciplinary communication.

. Hold full operational accountability for a 30-bed intensive care unit,

maintaining the highest quality performance levels and delivering

exceptional nursing services.

KENNESAW STATE UNIVERSITY, Kennesaw, Georgia 2012 to Present

Adjunct Faculty, School of Nursing

Develop and deliver curriculum, including medical-surgical instruction, in

a clinical setting for eight to 10 students.

. Evaluate student needs and design and implement teaching methodologies to

maximize understanding.

. Foster a collaborative learning environment to encourage critical

thinking and assessment.

WELLSTAR COBB HOSPITAL, Austell, Georgia 2001 to 2012

Nurse Manager, Vascular Telemetry Unit (2010 - 2012)

Planned and implemented nursing policies, procedures, and services while

providing strong leadership to 37 FTEs.

. Defined and implemented a vascular pre- and post-operative process to

maximize quality of services and efficiency.

. Formed a shared governance structure with subcommittees focused on

improving unit goals and metrics.

Nurse Manager, Contracted Dialysis Service and Renal/Telemetry Unit (2009 -

2012)

Managed a staff of 45 FTEs comprised of both licensed and unlicensed

personnel. Served as the co-chair of the nephrology committee and as an

integral facility council member for active shared governance.

. Developed, administered, and tracked a $1 million operating budget,

ensuring all operating objectives were met.

. Drove process improvement by implementing shared decision-making

structures and processes adopted unit-wide.

. Defined, implemented, and enforced hand-off tools to ensure safe patient

transfers.

. Partnered with medical leadership staff to improve outcomes and prevent

readmissions.

. Supervised operations of a 30-bed inpatient dialysis unit, ensuring

compliance with defined practices and policies.

. Oversaw a dialysis unit expansion project, utilizing a capital budget

process to conform toTJC regulations.

Team Lead, Rapid Response (2007 - 2009)

Held full accountability for overseeing a six-member rapid response team.

. Streamlined operations and maximized service quality by implementing

emergency protocols and processes.

. Drove process improvement by creating early recognition tools adopted by

all unit staff nurses.

. Led administrative functions to support decision-making by collecting and

compiling mortality and morbidity data.

. Delivered professional development programs, including ongoing education

for responders.

. Partnered as an integral member of multidisciplinary teams to enhance

collaboration.

Staff Nurse, ICU/CCU (2001 - 2007)

Evaluated assigned patients and plans; implemented and documented nursing

care. Assisted physicians during examinations and procedures. Performed

required patient tests and administered medications as directed.

. Served as the relief charge nurse responsible for patient assignments and

clinical expertise.

. Prioritized care by assessing severity of patient problems and

designating the appropriate acuity level.

. Utilized balloon pumps, hypothermia treatment, and central line critical

care monitoring techniques and equipment to optimize positive patient

outcomes.

EMORY ADVENTIST HOSPITAL, Smyrna, Georgia 2005 to 2009

Staff Nurse, Emergency Room/ICU/CCU

Teamed with physicians and midlevel staff in evaluating patient needs and

performing needed special procedures. Performed emergency nursing

procedures to control the patient's physical condition and minimize risk.

Employed cardiopulmonary resuscitation techniques accurately and

efficiently in response to emergency situations.

PIEDMONT HOSPITAL, Atlanta, Georgia 1998 to 2001

Staff Nurse, CV Step Down

Provided comprehensive pre- and post-operative cardiac surgery and post-

cardiac interventional care. Served as the relief charge nurse.

EMORY UNIVERSITY HOSPITAL, Atlanta, Georgia 1998 to 2001

Staff Nurse, CV Step Down

Cared for pre- and post-operative cardiac surgery and LVAD and BIVAD

patients. Educated both patients and families on CHF education, ensuring an

understanding of symptom management.

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EDUCATION

UNIVERSITY OF WEST GEORGIA - Master of Science in Nursing (2010)

NORFOLK STATE UNIVERSITY - Bachelor of Science in Nursing (1998) and

Associate's Degree in Nursing (1997)

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LICENSING / CERTIFICATIONS

Certified: ACLS (1997); BLS (1997); CCRN (2006); CNL (2010); and NE-BC

(2011)

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AFFILIATIONS/HONORS

Member: AACN (2006); Georgia Nurses Association (2008); ANA (2009); Georgia

Nurses Association Legislative Committee (2013); Society of Critical Care

Medicine Membership Committee (2013); Sigma Theta Tau (2010); AONE (2012);

VHA Respiratory / ICU council ( 2012); Donor Advisory Council (2014)

Awarded: Nursing Excellence Award Winner, Clinical (2006); Lean

Practitioner Award (2010); Best of the Best Team Award (2010); Outstanding

Leader Award for Driving Employee Engagement to the 83rd Percentile (2011);

Nursing Excellence Facility Recipient, Administrative/Leadership (2011);

Compassionate Caregiver of the Month (Nov 2012); March of Dimes Nursing

Excellence Finalist (2012,2013); VHA Poster Board Presentation Award Winner

(Sept 2013);Lean Six Sigma Yellow Belt (2014)

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