Tonya Werner *****.**********@*****.***
**** ******* ***** ***** ( Oklahoma City, OK ( 73159 ( Mobile
CAREER OBJECTIVE
A position utilizing education in healthcare administration, combined with
broad clinical experience in multiple medical settings, requiring the
organization, compassion and communications skills essential to coordinate
medical office operations, provide quality patient care and ensure the
integrity of medical records and documentation.
BRIEF
. Offering a bachelor's degree in healthcare administration services,
combined with clinical and administrative experience in varied medical
settings, encompassing clinic coordination, assisting physicians, nurses
and ancillary staff with surgical and geriatric patients, and performing
emergency intake services, while ensuring compassionate patient care and
regulatory compliance:
- Patient Assessment/History - Planning & Scheduling - Process
Coordination
- Certified Nurse Assistant - Patient Education -
Confidential Records
- Office Coordination - Patient/Physician Liaison - Clinic
Operations
- Administration - Collaborative - Compliance/HIPAA
- Rapport-building - Process Improvement - Complex Problem Solving
. Broad medical experience in hospital, clinic and private facilities, with
a proven record for performing administrative and hands-on quality
patient care
. Effective communication and collaboration skills essential to coordinate
and streamline medical office operations, liaise with physicians, peers
and patients
. Analytical with the ability to identify procedural strengths, weaknesses
and overall performance, in order to enhance operations in highly
demanding settings
. Strong organizational and planning skills necessary for overseeing
multiple programs and projects while setting the pace for excellence
EDUCATION
Bachelor of Science, Healthcare Administration Services
Mid-America Christian College, Oklahoma City, OK - 2013
SELECTED PROFESSIONAL EXPERIENCE
CNA, Total Medical Personnel Staffing, LLC, Norman, OK
2011 to 2013
Performed certified nurse assistant duties for geriatric patients in
private clinical facility. Built rapport with physicians, ancillary staff,
patients and their families.
Volunteer, Open Arms Clinic, Oklahoma City, OK
2008 to 2009
Acted as clinic director in RN's absence, with accountability for providing
quality patient care for a diverse, multi-cultural and underserved
population, as well as educating patients on plans of care
CNA, Deaconess Hospital, Oklahoma City, OK
2006 to 2008
Worked on medical/ surgical floor, providing assistance to physicians and
medical staff, coordinating documentation, scheduling, and interacting with
patients.
Data Entry Clerk, Stillwater Medical Center, Stillwater, OK
1995 to 1996
Performed intake documentation for emergency room patients, managed
confidential records and provided compassionate care for patients prior to
admittance.
References Available Upon Request
Tonya Werner *****.**********@*****.***
2328 Morning Glory Drive ( Oklahoma City, OK ( 73159 ( Mobile
As you review my r sum , you will see that I have recently received my
bachelor's degree in healthcare administration. Over the course of my
professional career, I have worked in multiple medical settings, both as a
certified nursing assistant in private and hospital surgical units, as well
as in administrative positions in emergency room admissions, where I have
distinguished myself by providing optimal patient care to a diverse
population, coordinated and managed office operations, and consistently
expanded my professional skills. Now, I am interested in utilizing my
education in healthcare administration services in a medical setting
valuing quality patient care, as well as the ability to streamline
operations, oversee confidential documentation, and communicate with
patients, physicians and ancillary staff.
You will see that I have a passion for providing quality patient care,
supporting physicians, educating patients and streamlining office
operations while ensuring compliance. Given these skills, combined with my
communication, coordination and medical experience, I am confident that I
have the qualifications to make an immediate contribution to your team. I
offer:
. Office coordination and administration skills
. Strong experience in medical support combined with excellent
communication skills necessary for acting as point-of-contact with
physicians, patients and ancillary staff
. Broad-based clinical nursing expertise essential for working with a
diverse and multi-cultural patient population
Because of my interest in your organization, I would appreciate an
interview to discuss your current and long-range objectives as well as my
qualifications. At that time, we can discuss my strengths and successes to
determine my compatibility with your goals and mission. I am sure you will
agree, after our meeting, that I possess the track record and commitment to
make a positive contribution to your organization.
Thank you for reviewing my background. I look forward to hearing from you
soon.
Sincere regards,
Tonya Werner