Customer Service Sales Representative

Luis M. Beato

*** ******* ******, ********, ** **208

Cell 646-***-****

OBJECTIVE

Seeking a position in business administration where I can develop skills in social work

SUMMARY OF QUALIFICATIONS

• Bi-lingual: English/Spanish

• Ability to work in a fast pace atmosphere

• Self-starter; capable of motivating others

• Capable of handling multiple responsibilities

• Type 32 WPM

• Effectively developed telephone communications skills

• Accuracy and Attention to details.

• Decision making, critical thinking, organizing and planning.

• Technical and technological skills

• Offering hospitality

• Leadership skills

EXPERIENCE

Company Name May/2013-Jan /2013

Airway Cleaners LLC JFK Airport Terminal 8

Position: Training Supervisor

Supervisor: Raquel B Rosario #718-***-****

• Trained employees about rules and regulations of OSHA.

• Made sure every new hire was properly trained and educated on the job

procedures.

• Responsible for organizing each employees folder with their documents

• Responsible for keeping every document and training up to date each and every

weak/month

Company name

RadioShack July 2012- Sep

2012

Tony 718-***-****

Position: Wireless Consultant

Responsible for helping customer understand plans, features, phone, phone bills and

answer any questions they have.

• Lead technician: I was responsible for repairing phone software like reset backing

up data etc.

• Customer service: I would put my attention and focus into the customers’ needs

and made sure to give them a great shopping experience.

• Taking care of Sprint sales was my strong focus due to my past experience.

Company Name April 2012-July 2012

Wireless Ritz (sprint) Manager: Ashley 718-***-**** Queens, New York

• Responsible for maintaining the store clean and organized

• Lead technician

• Customer service

• Sales representative

Company name

SRJ Wireless (sprint) Store Closed

October2011-

Manager: Hitler Cabral 1-917-***-**** march-2012

• Responsible for maintaining the store clean and organized

• Lead technician/mostly technical work

• Customer service

• Sales representative

EDUCATION High School Diploma

Opportunities for a Better Tomorrow February, 2011 – June 2011

Internship/Job Training Program Brooklyn NY

Courses: Office Procedures, Business English, Business Math, World of Work,

Keyboarding, Microsoft Word/Excel and Public speaking. (high school diploma)

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