Customer Service Manager

MICHAEL L. JOHNSON

Cell: 405-***-**** Email: **********@*****.***

A Professional with experience working with developers in municipal, corporate and

private business with a unique combination of office management, operations, project

management, customer service, and Real Estate is seeking a challenging position. An

individual with high integrity with an open, honest approach in all interactions with

clients and colleagues. Team player, capable of dealing with all levels of individuals in

varied conditions.

AREAS OF EXPERIENCE

Real Estate & Development

• Land development due diligence

• Water rights research

• Feasibility studies

• Utility planning

• Negotiations with clients and government agencies

Project Management

• Management of time sensitive projects, cost preparation, with budgetary constraints

• Managed projects resulting in profit for company, and cost savings

• Ability to respond in a timely manner and adjust schedules and activities due to

changing conditions

• Provide update of activities pertaining to the project

Budget Management

• Εvaluate revenue targets and makes the necessary adjustments to reach goal

• Track expenses, revenue, and factors for budget changes

• Preparation of spreadsheets and benchmark reports to upper management

• Established strong relationships with multiple clients, resulting in customer

satisfaction

• Use of professional project management and creative problem solving skills approach

Corporate and Private Development

• Subdivision planning and infrastructure requirements

• Tracking of real estate market and projections

• Planning and zoning issues

• Served on Architecture Review Committees

MICHAEL L JOHNSON

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EMPLOYMENT HISTORY

MLJ CLIENT SERVICES, OWNER AND CONSULTANT SINCE 2000-current

NATIONAL RESORT MANAGEMENT, REGIONAL DIRECTOR, DOUBLE DIAMOND

UTILITIES,

Dallas Texas, 2011 – 2012

FOCUS PROPERTY GROUP/DESERT UTILITIES, INC., General Manager,

Pahrump, Nevada 2002-2013

The utility was owned by Focus Property Group of Las Vegas Nevada. They are one of

the largest land development companies in Las Vegas. I worked as a consultant and /or

Manager for them from 2002-2013.

CENTRAL NEVADA UTILTIES, INC., President & General Manager, Pahrump,

Nevada 1993-2002

ADDITIONAL WORK EXPERIENCE

Land Development

Director of Golf Course Operations

Owned and operated Consulting business

Provided expertise regarding utility infrastructure

Water Rights Permitting

Land Acquisition

EDUCATION AND TRAINING

Attended Colorado University for Business Management

Attended Meinders School of Business for Project Management

CERTIFICATES AND LICENSES

State of Oklahoma Real Estate License

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