Customer Service Manager
Resume:
Jana M.Y Quintero
Albuquerque, NM 87114
*********@*****.***
SKILLS
Over 10 years experience in a wide range of customer service
Well organized & resourceful as well as Self-motivated
Have the ability to learn quickly with computers and company software.
Diver Check-in
Cash register
Scheduling
Accounts Payable and Receivables
Maintaining Numerical and Alpha filing
Updating files using Microsoft Excel and Word
Mail Clerk
10 key by touch
Data Entry
Collections
Clerical Duties
Multi-Line Telephone Systems
Training
Proctor
Professional References
Title: Accounts Receivables Start Date 08/2013- 2/2014
Company Name: Account Temp's 505-***-****
Duties: Post Payments, Collections, Credit Applications, Filing, Monthly
Billing, Maintains Confidential information, Credit References, Maintaining
new updates on accounts, Logging Invoices, driver check-in, cash register.
Title: Business Administrative Assistant Start Date 8/2012 to 08/2013
Company: Directed Energy Professional Society
Duties: Answering phones, Registrations, Updating Memberships, Payment,
Correspondences, Event Assistant, Mail Orders, Data Entry, Customer
Service, Filing, Inventory, Updating company database.
Title: Director of First Impressions Start Date 3/2011 - 6/2012
Company Name: New Horizons Computer Learning Center 505-***-****
Duties: Proctor testing, Registrations, Organize company events, Supply
ordering, Student Check in, Directing calls, Maintaining files for testing
and classroom rosters, Data entry, updating website and local company site.
Title: Receptionist Start Date 6/2009-01/2011
Company Name: Keynote Express 505-***-****
Duties: Answering Phones, Data Entry, Monthly Account Billing, Maintaining
Driver Routes, Dispatching, Collections, Filing, Updating Customer and
Driver info, assisting manager with customer issues, Updating computers.
Title: Accounts Receivables Start Date 06/2008- 12/2008
Company Name: Classic Concepts 505-***-****
Duties: Post Credit Card Payments, Collections (all Divisions), Credit
Applications (all Divisions) Filing, Credit Card Transaction Reports (all
Divisions), Credit Card Processing, Monthly Billing, Maintains Confidential
Credit Card information, Updating Billing Journals, Credit References (all
Divisions)Maintaining new updates on account's (all Divisions), Logging
Invoices.
Title: Assistant Manager Starting Date: 06/2000 to 10/2006
Company Name: Cox American Car Care 505-***-****
Duties: Clerical, Answering Phones, Filing, Reconcile Statements,
Collections. Accounts Payables, Accounts Receivables, And Customer Service,
Data Entry, Collections, Payroll, Overseeing Administrative employees,
Training New Hire
Jana M.Y Quintero
10633 Easy St. NW
Albuquerque, NM 87114
*********@*****.***
Dear Hiring Manager,
I'm excited to see an opportunity happen with a new company. I have several
years of experience in a variety of fields. I have strong communication,
customer service, and administrative skills. My broad background makes me
an excellent candidate for this position.
Thank you for your consideration. I look forward to hearing from you.
Personal References
Albuquerque Hispano Chamber of Commerce Start Date: 9/97 to Present
1309 4th Street S.W. Albuquerque 87102 505-***-****
Contact: Cecilia Marquez, Tourist Administrator
Sagebrush Community Church 3/2011 to Present
6440 Coors Blvd. NW, Albuquerque, NM 87120 505-***-****
Contact: Moses Almanza, Stage Director
Thank you,
Jana Quintero
Contact this candidate