Sales Human Resources

Dorothy Win Lee

************@*****.*** 832-***-****

Education

The University of Texas at Austin, Bachelor of Science GPA: 3.3

Summary

Human Resources: Full cycle process of sourcing, recruiting, onboarding, training programs, assisting with

employees relation issues and coaching and counseling employees. Experiences with processing backgrounds,

drug screening, employment verification as well as maintaining HRIS system, running identification through

E -Verify and creating statistical reports for turnover, headcounts, etc.

Payroll: Process weekly payroll for 200 employees with Empower software and weekly invoice client billing.

Experiences with QuickBooks Payroll Software.

Accounting: General accounting, accounts payable/receivable, invoice processing, petty cash

Computer Skills: Proficient skills in Microsoft Word, Excel, PowerPoint, QuickBooks, Ten-Key

Languages: Fluent in written and spoken English, Cantonese and Mandarin. Currently taking Spanish course.

Work Experiences

Effex Management Solutions, On-Site Coordinator/ Recruiter 2012 - Present

o Coordinate staffing arrangements, participate in recruiting process activities such as creating and posting

positions, scheduling career fairs, sourcing resumes, screening applicants and arranging interviews

o Facilitate new hire orientations, on-boarding procedures and employee training programs

o Verify compliance paperwork, documents (i.e.- I-9, W4, etc.), work authorization and conduct e-Verify

processes

o Coordinate pre-employment tests including background checks, drug screens and training tests

o Maintain and handle personnel records including new hires, transfers, terminations, leave of absences, pay

changes, employee performances and other employee data in the HRIS system

o Oversee 200+ employees at multiple sites. Participate in on-site employment-related administration activities.

o Answer general human resources related questions regarding policies, procedures, benefits, record information,

direct deposit, insurance and provide guidance

o Prepare employment verification letters as requested and assist with employment verifications inquiries

o Process weekly payroll by editing punches and verifying time cards for 200+ employees at multiple sites using

Empower Software. Maintain attendance records and payroll information by collecting, calculating and

analyzing data.

o Carry out supervisory responsibilities including coaching, counseling and discipline. Facilitate resolution of

employee relations/compliance issues including performance management and complaints

o Create data and statistical reports including periodic HR headcount, turnover and drug test reports. Processes

confidential reports and documents such as direct deposit forms and insurance forms

o Partner with the Human Resource Manager with aspects of HR procedures and policies

King International, Accounting/ HR Clerk 2011 - 2012

o Compiled and maintained accounts payable records including generation of purchase orders, posting bills,

record keeping and creating expense statements with Quickbooks

o Performed accounts receivable functions such as preparing daily cash and sales envelopes, creating and

distributing over/short notices and auditing daily vouchers. Verified over 100 invoices per week for payments

o Processed semi-monthly payroll and reviewed payroll registers.

o Provided customers with price quotes, market trends and assisted in resolving operational issues

o Prepared sales invoices and performed daily entry of invoices

o Maintained information on back orders; advised and informed customers of statuses; released and processed

orders as merchandise arrives

o Prepared end of day report on business transactions, reviewed daily sales and informed manager on any

unresolved issues or opportunities

McCombs School of Business at UT Austin, Computer Lab Assistant 2009 - 2011

o Assisted students with computer technical problems, handled phone call inquiries, maintained lab logistics

o Conducted clerical duties and maintained computer lab inventory

o Assessed and reported problems for lab equipment repairs that includes assisting with necessary

hardware/software upgrades and performing minor equipment maintenance

o Provided assistance in setting up presentation equipment in classrooms and other campus areas

o Reported issues to supervisors on a daily basis to ensure computer lab rules and printing policies are being

observed

Berwick Furniture, Receptionist 2007 - 2008

o Provided customer services including front desk services, cashier duties, handling returns, coordinating and

scheduling customers’ appointments, handling phone call inquiries, operating switchboard telephone system,

touring customers around the showroom area

o Performed analytical tasks in sales reports, charts compilation using Excel and internet research on furniture

designs

o Carried out clerical duties such as data-entry, filing and other administrative tasks

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