Customer Service Project Manager
Resume:
Shaldon Kasim
Oshawa, ON, L*J 3S9
CANADA
Email: accvds@r.postjobfree.com
Customer Service Professional
Profile
A qualified Sales professional seeking a position in your company where 7
years of related customer focused experience can be utilized.
Key Skills
. Over 8 years of sales experience
. Highly developed computer skills (Microsoft Office Word, Excel,
Access, Outlook,
PowerPoint and SPSS Data Analysis programs.
. Excellent written and verbal communication skills
. Demonstrates motivation, independence, professionalism and
initiative
. Impeccable organizational skills
. Provides optimum customer service
. Outstanding interpersonal, time-management and problem solving
skills
Education
University of Ontario Institute of Technology (UOIT)
Major: Criminology (Bachelor of Arts Honors Degree)
Specialization: Criminal Justice
Oshawa, ON
Durham College
Major: Police Foundations
Oshawa, ON
Sir Sanford Fleming College
Major: General Arts and Science University Transfer (GENU)
Peterborough, ON
Central Collegiate High school
O.S.S.D
Oshawa, ON
Work Experience
The Home Depot
July 2003 - 2009
Position/ Roles:
Freight Associate/ Pro-desk sales associate/ Department sales associate/
Cashier/ Delivery will call Manager
Responsibilities:
. Stocked shelves (nightly)
. Prepared store for grand opening ready
. Managed merchandising and store inventory audits
. Answer all business and customer related calls
. Sales Representative for all departments such as flooring, lumber,
windows &
doors
. Cashier
. Managed timed schedules and scheduled associates
Executive Choice Construction January 2010 -
Present
Position/Roles:
Project Manager/Supervisor
Responsibilities:
. Planning and Defining Scope
. Resource Planning (Order Materials etc.)
. Time Estimating (projects, deliveries, or shipments)
. Developing a Budget
. Cost Estimating
. Documentation
. Creating Charts and Schedules
. Monitoring and Reporting Progress
. Business Partnering
La Quinta Inn & Suites November 2013 - Present
Position/Roles:
Auditor/Front Desk
Responsibilities:
. Accounts Receivable
. Balancing Financial Transactions
. Process Transactions
. Developed Customer Relations
. Budgeting
. Guest Check in and Departures
. Creating Charts and Schedules
. Monitoring and Reporting Progress
. Business Partnering
Community Involvement
Simcoe Settlement House
Youth mentor/ Counselor
April 2004- September 2004
CIBC
Run for Cancer/ Set up and take down
October 2009-2010
Back on track youth to youth program
Youth mentor/ Counselor
April 2004-Present
Embassy Church
Carnival of Hope/ Operator/ Set up and take down and hosted various events
July 2009-Present
McGraw Hill Ryerson Publishing
October 2012-Present
Written a page for a new series of high school English books for Grade 9/10
that hopes to teach students the importance of good communication by
showing real-world applications of good writing, speaking, listening and
research skills.
References
Available upon request
Contact this candidate