Babette Beriones

**** ****** ******

Carlsbad, CA 92009

accvdn@r.postjobfree.com

619-***-****/cell

EMPLOYMENT HISTORY:

Associated Recovery Systems National Services ( 9/2007-Present) Escondido,

CA. Credit and Collections: Collections of Secondary and Tertiary accounts

of Citibank Credit Cards and Chase Bank Credit Cards.

Handle the collection of consumer Secondary and Tertiary accounts of

Citibank Credit Cards and Chase bank credit cards. Document accounts behind

the reasons customers are not paying.

Updating accounts when card member will pay.

Knowledgeable of polices, procedures and collection laws.

Kintera ( 10/2006-6/2007 ) San Diego, CA. Accounts Receivable Specialist

Responsible for the collection processes of assigned nonprofit

organizations.

Contract analysis

Reconciliation of balances.

Handled delinquent nonprofit accounts making appropriate financial

arrangements.

Obtained important facts needed to hold customers accountable by

documenting and

updating the circumstances surrounding the causes of delinquency.

Handled credit memos, debit memos and refunds.

Knowledgeable of polices, procedures and collection laws.

Accounting Contract Assignments (9/2005-3/2006):

Phoenix Footwear Group ( 3/2006-6/2006 ) Carlsbad, CA.

Responsible for the collection processes of assigned commercial accounts.

Household Auto Finance Corporation (HSBC) (4/2000-4/2005) San Diego, CA

Credit Repair Specialist/Credit Analyst:

Responsible for helping and saving sub-prime borrowers in automotive

financing due to economic and financial hardship.

Handled customers' delinquent accounts by collecting payments using Debt

Manager.

Obtained important facts needed to hold customers accountable by document

and updating

circumstances surrounding the causes of delinquency.

Used appropriate tools to bring accounts current by making arrangements

through extensions,

modification of loans, long-term or short-term payment plans, settlements,

and by voluntary or

involuntary repossessions.

Knowledgeable of polices, procedures and collection laws.

Located skips and repo's.

Xerox Federal Government (9/1997-2/1999) San Diego, CA

Account Manager for Federal Government:

Responsible for assigned digital and analog increased copier sales to

defense and non-defense customers by their region and territory.

Handled inside and outside digital and analog copier sales for Xerox

defense and

non-defense customers.

Prospected for new customers via telemarketing, cold calling, referrals,

and mailings.

Proactively participated in state and local trade shows.

Created and developed corporate accounts.

Processed orders. Edited and wrote proposal; gave presentations.

Devised and implemented marketing strategies.

Kyoceram Bioceram (4/1994-6/1996 ) San Diego, CA.

Inside Sales/Credit Analyst:

Responsible for increased digital cameras and dental equipment to doctors

and dentist around the country.

Handle inside sales for medical equipment for doctors and dentists.

Handled equipment purchase orders via telemarketing, cold calling,

referrals; mailings

and trade shows.

Handled government accounts; created and developed corporate accounts.

Checked credit references and ratings.

Handled department collections, 30/60 day collection.

EDUCATION:

B.A Psychology-UCSD

B.A. Communications-UCSD

Business Coursework in Economics and Accounting from UCSD-IRPS and Chapman

College

PROFESSIONAL CERTIFICATES:

Certificate in Paralegal-UCSD Extension

Certificate in Billing, Coding and Insurance-Mira Costa College

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