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Operations Executive, General Management

Location:
Schenectady, NY
Salary:
Negotiable
Posted:
February 28, 2014

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Resume:

*** ****** ****

Schenectady, New

York *****

CARROLL W. FOREMAN, JR 518-***-****

accv7i@r.postjobfree.com

GENERAL MANAGER / OPERATIONS EXECUTIVE

PROFESSIONAL PROFILE

1. A highly experienced, successful senior manager recognized for

innovative leadership.

2. History of promotions based on an ability to effectively manage in a

rapidly changing industry.

3. Proven track record of generating revenue, expanding market share,

reducing expenses, overseeing major transitions and maximizing

shareholder returns.

SENIOR MANAGEMENT EXPERIENCE

Contec Holdings Limited, Schenectady, New York

President/Chief Operating Officer/Officer of the Board, 2002 - 2011

Responsibilities: Led a $180M service firm in the broadband communications

industry. Directed corporate operations and functional departments; created

a vision/strategy that resulted in significant company growth. Oversaw key

initiatives including major leveraged buyouts, company expansions, contract

negotiations with equipment/service providers, technology management

optimization, human resource management, sales management, lean

manufacturing, industry certifications, and profit and loss.

o Promoted to Chief Operating Officer, after four years as President,

based on a record of outstanding leadership and management.

o Grew revenue from $60M to $180M over a nine year period by virtue of

organic growth of the industry, rapid market share gain, and increased

focus on quality improvement and cost reduction.

o Elevated market share from 40% to 72% through high quality repair

services, resulting in extensions of long-term relationships with

original equipment manufacturers (i.e. Motorola, Cisco, Pace Micro)

and clients (i.e. Comcast, Time Warner, Cablevision).

o Increased EBITDA margins from a negative status to 33% based on growth

and a laser focus on quality improvement and cost reduction programs.

o Initiated and oversaw major facilities improvement; established a new

state-of-the-art 300,000 square foot facility in Mexico (modeled after

the Toyota Production System - the first of its kind for a repair

center), with cross-border facilities in Texas.

o Executed three highly successful private equity sponsored leveraged

buyouts within a five year period; culminated with a transaction

sponsored by Bain Capital for over $500M.

President, 1998 - 2002

Responsibilities: Identified, developed, and oversaw a team of eight Vice-

Presidents and Directors which held operational and financial

responsibility for all aspects of the organization. Managed every facet of

operations, including development and implementation of the annual business

plan, strategic planning, human resource development, budgeting, and

financial analysis and reporting.

o Promoted to President after one year as Senior Vice President,

Engineering/Technical Services due to superior performance and

leadership during a massive technological transition.

o Managed the negotiations and purchase of the Motorola repair center in

Matamoros, Mexico, leading to significant growth and financial

performance of the company.

o Increased revenue from $30M to $60M and raised market share from 20%

to 40%.

Carroll W. Foreman, Jr.

Page 2

Senior Vice-President, Engineering and Technical Services, 1997 - 1998

Responsibilities: Served as the primary liaison in the negotiation and

execution of business contracts with Contec Limited Partnership customers,

vendors, and original equipment manufacturers.

o Promoted after two years as the Senior Vice-President, Operations as a

result of identifying the need to actively engage in new requirements

related to technological changes in the industry.

o Acknowledged for successfully managing the business through the

industry conversion from analog to digital technology.

o Recognized as the first successful repair center in the United States

capable of supporting the latest digital equipment; positioned the

company to seize market share.

Senior Vice President, Operations - 1996 - 1997

Responsibilities: Oversaw all operational activities for eight regional

repair centers in the United States.

o Promoted to this position after two years as Vice-President,

Operations based on a continuous record of superior operating results.

o Achieved a 25% year-over-year improvement in revenue growth and cost

reduction through the development of a detailed strategic plan geared

specifically to business owners.

Vice President, Operations, 1992 - 1996

Responsibilities: Established, expanded, and managed North American

regional repair centers. Directed the day-to-day activities of eight

regional repair centers.

o Recognized for the successful negotiation and acquisition of a repair

center in Austin, Texas.

o Acknowledged for the direction and management of a successful "brick

and mortar" start-up of new repair centers in Phoenix, Arizona and

Mexico City, Mexico.

o Negotiated a five-year exclusive repair contract with the two largest

original equipment manufacturers of cable television equipment in the

world - Motorola and Cisco.

Director of Operations, 1990 - 1992

Responsibilities: Coordinated and managed nine regional repair centers

across the United States.

o Commended for operating the most profitable repair centers in the

Southeast United States, resulting in promotion after two years as

Regional Operations Manager.

o Reduced operating overhead costs by more than $2M through the

development and implementation of detailed consolidation plans.

o Negotiated 1st ever in-warranty service and repair agreement with

General Instrument (now Motorola) for cable television equipment

repair.

EDUCATION/TRAINING

o Completed comprehensive training programs, offered by well-known and

established training providers, in areas including but not limited to:

o Executive Leadership and Management

o Sales and Marketing Management

o Six Sigma Quality Management

o TL9000 Certification and Management

o C-TPAT Certification and Management

o Lean Manufacturing

o Electronics Engineering Technology Coursework, DeVry Institute of

Technology, Atlanta, Georgia



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