Lexia Williams

**** ********** *** * ************, FL 32256

904-***-****

accv3p@r.postjobfree.com

Objective: To obtain a position where i can utilize my skills and

experience

Skills and Experience:

. Retail

. Sales Associate

. Cashier

. Stocker

. Customer Service

. File Clerk

. Basic Computer

. Type 25-30wpm

Qualifications:

Customer Service

. Answer customers' questions, and provide information on procedures or

policies.

. Assist customers by providing information and resolving their

complaints.

. Offer customers carry-out service at the completion of transactions.

. Greet customers entering establishments.

. Deal with internal and external customers at all levels via telephone

and email, to ensure successful communication via actively listening

and probing questions.

. Resolves in-depth queries in a methodical manner independently and

with internal and external business partners to find appropriate

resolutions, efficiencies and high level of quality.

. Enjoys sharing knowledge and encouraging development of others to

achieve specific team goals.

. Refined planning and organizational skills that balance work, team

support and ad-hoc responsibilities in a timely and professional

manner.

. Experience in preparing and analyzing reporting data for management

accurately and to timescales

Experience:

Convergys- AT&T Blue

Jacksonville, FL

Customer Service Rep/Sales

08/2013-Present

Pollo Tropical Jacksonville, FL

Customer Service/Cashier/ Line Cook 02/2013-08/2013

Urban Outfitters Jacksonville, FL/Miami,

FL

Customer Service/Cashier 07/2011 to 11/2012

References: Available upon request

Contact this candidate