Customer Service Manager
Resume:
EFRAIN COLON PEREZ
**** ***** ***** ********* **, 34759
Cel. 407-***-**** email accuwp@r.postjobfree.com
PROFESSIONAL SUMMARY
To o b t a i n a g o o d o p p o r t u n i t y o f e m p l o y m e n t
where I can apply the knowledge acquired and
offer a service of excellence in benefit of my
employer and the public, at the same time permit
me to develop to the maximum as professional in
the field.
SKILLS
Fully Bilingual Windows XP, Vista
(English/Spanish) Internet
Word Customer services
Excel oriented
WORK HISTORY
2001–2013 First Bank Insurance Insurance Agent – Property & Casualty
Quote and process all Dwelling Policies for residential, commercial areas and Flood
Policies, car policies, Underwriting, License 220.
Work Directly with all Policies Agencies to maintain all information updated. Universal
Insurance, Chartis, Mapfre, Antilles, Integrant, Optima, Triple SSS, United Surety,
Assurant Company etc.
2005 to 2007 Customer Service Impress Associate
Office Max– Carolina, PR – Part Time
Work in the Copier Department, make copies for clients, give service to all the customers
in store, Order supplies, Cashier, do inventory in store, take calls, send faxes etc.
Friendly customer service by answering customers questions, providing purchase
•
assistance and keeping shelves stocked, Work in the Warehouse and organizing all the
merchandise.
• Customer Service Rep.
1988 to 1991 Warehouse Manager
Aim Freight Resources New Jersey
• Keep the Warehouse organized.
• Customer Service Rep.
• Received all the orders and make sure the merchandise is ok.
• Supervised all the workers to download all the containers that we received each day.
• Handle the fork Lifts, Machine Operators and paddle’s to move the merchandise in
the warehouse.
EFRAIN COLON PEREZ
1011 Heron Court Poinciana Fl, 34759
Cel. 407-***-**** email accuwp@r.postjobfree.com
EDUCATION
1987 1989 American University Bayamón, PR Bussiness Adm.
Associate
1985 1987 Electronic College Hato Rey Computer Programing
Contact this candidate