MARCY A. DESMARAIS

Bondsville, MA ***** * 864-***-**** * accuus@r.postjobfree.com

Human Resource Generalist

• 10 + years industry experience in the areas of human services, office administration, staffing, and career

guidance through all levels of consumers, business, government, and educational entities.

• Workshop creation and facilitation utilizing instructional system design techniques and strategies

• Technologically savvy with software proficiencies in Outlook and Microsoft Office (Excel, PowerPoint, Word)

EDUCATION

Clemson University 2010-2013

Master’s Human Resource Development (MHRD) Greenville, SC

PROFESSIONAL EXPERIENCE

Rental Consultant 2013-Present

Carriage Trail Rentals Amherst, MA

Post all rental ads to generate applicants. Organize electronic data to correspond with remodels and company website.

Coordinate rental services as needed for tenants in manager’s absence.

On-Premise Manager 2012-2013

Aerotek, Inc Greenville, SC

Responsible for sourcing, testing, and recruiting qualified applicants to fill requisitions. Managed 80+ temporary

employees at Spartanburg Steel. Maintained and provided customer specific reporting on a weekly and monthly basis.

Facilitated new employee and safety orientation. Monitored attendance and intervened following client specific

policies. Served as the interface between client managers, local office, and contract employees. Maintained all

documentation using Aerotek's database and Salesforce system. Executed routine audit of contractor and client PPE

and safety compliance. Resolved and deterred workman compensation claims.

Achievements:

• Grew account from $200 to 27,000 within 3 months and sustained 25% reduction in turnover by using best

hiring practices, improving new employee orientation, and consistently meeting customer’s needs in a timely

manner.

Case Manager 2010-2012

Department Workforce Development/Greenville County Greenville, SC

Reviewed customer training proposals and assisted in career planning utilizing labor market information. Developed

and monitored training plan, including total cost of training and scholarships. Prepared and submitted required

paperwork meeting strict deadlines. Case manager for up to 65 trade, adult, and dislocated workers.

Achievements

• Lead development and implemented a weekly Job Club that addressed the needs of job ready clients which

resulted in increased awareness of services offered at SC Works and Job Placement numbers.

• Provided highly visible, caring client service which resulted in promotion to independently providing Intensive

Case Management and placement of 8 out 15 individuals on my caseload.

Employment Specialist 2009-2010

Goodwill Job Connection Spartanburg, SC

Conducted weekly job development and met monthly goals in contacting potential employers. Completed all monthly

and weekly paperwork involved in meeting Job Connection goals. Assisted individuals on a walk-in basis with job

search, referrals, and resumes. Held monthly workshops to assist local job seekers with job search techniques and

tools.

Achievements:

• Developed community ties in an effort to market new Job Connection service which led to consistent

attendance and placement numbers.

M arcy A. Desmarais (Page 2)

Sourcing Specialist 2008-2010

Aerotek, Inc Greenville, SC

Responsible for office administration and on-premise record management. Used excellent customer service and

problem solving skills in obtaining and maintaining business.

Achievements:

• Implemented and tracked safety audits which reduced workman’s compensation claims.

Coordinator of Employment Services 2006-2008

SWCARC, The Center of Hope Southbridge, MA

Managed Massachusetts Rehabilitation Commission referrals. Coordinated and wrote reports for

work evaluation and work adjustment trainings. Advocated for individuals with disabilities in an

effort to support community integration through employment and independent living. Planned

monthly job club meetings for employed individuals. Responsible for job development, job

coaching, and job placement services. Assisted with applications and referrals to private and

public social service agencies. .

Achievements:

• Independently carved out a position which resulted in extended employment for a non-

funded client.

• Planned and developed an On-site Career Center for internal job seekers which resulted

in increased access to employment for all Center of Hope participants.

Employment Specialist II 2005-2006

Department Workforce Development/Commonwealth of MA Leominster, MA

Conducted interviews and referred qualified applicants to open position. Provided job search,

resume development, and job placement assistance. Facilitated Career Center workshops and

explained initiatives and programs to the public and unemployment participants. Referred

customers who were not job ready to appropriate training programs.

Achievements:

• Participated in the development and facilitated the state’s first 5-day Workshop that

resulted in implementation in One-Stop’s throughout Massachusetts.

Office Manager 2003-2005

University of Massachusetts Political Science Department/Commonwealth of MA Amherst, MA

Corresponded with authors and subscribers in a timely and effective manner. Proofread final

documents and forwarded to journal editor. Maintained records and billed subscriber.

Maintained virtual resources related to the North Eastern Political Science Association’s

(POLITY) Journal.

Achievements:

• Coordinated the transition of publisher from US to UK by organizing digital and hard-

copy transfer of all material and subscribers information which resulted in continued

business without interruption.

Probation Case Specialist II 1999-2003

Massachusetts Trial Court/Commonwealth of MA Springfield, MA

Clerical support for the juvenile probation department and assigned probation officers.

Implement Criminal Offender Report Information (CORI) system. Examined Subsequent

Offender Report (SOARS) and forward to appropriate probation officer.

M arcy A. Desmarais (Page 2)

Achievements:

• Set-up and managed satellite office which resulted in saving time and money for the

Juvenile Probation Department.

Other Relevant Training/Education

National Career Development Association 2011

Career Development Facilitator Certification

University of Massachusetts 2006-2007

Job Development Certificate (Graduate level)

University of Massachusetts 2003-20 05

B.A. Social Class & Public Policy

Springfield Technical Community College 1994-19 97

A.S. Legal Office Administration

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