Customer Service Sales

Samantha Marie Mulvihill

*** ******* ***

Bridgewater, NJ 08807

908-***-****

acculf@r.postjobfree.com

Objective To obtain a position, which will allow me to apply and enrich

my

learning abilities, while utilizing my excellent attention to detail and

organization skills, verbal and written communication, and team-building

skills.

Experience 2012-Present

AAA

Springfield, NJ

Customer Service Representative

Customer Service

. Accountable for AAA membership sales.

. Managing repair center appointments and

maintaining customer and vehicle

information, data entry and records.

. Providing product information and

resolving customer conflicts regarding

membership and car repairs.

. Service advising customers on vehicle

repairs.

. Cashiering.

. Inventory and product knowledge.

. Pay increase after 7 months.

2012-2013

True Religion Brand Jeans

Short Hills, NJ

Bridgewater, NJ

Sales Associate

Retail

. High Sales, ADS, and UPT in high volume

store without clientele.

. Accountable for sales.

. Inventory control.

. Cash reconciliation and shipment

processing.

. Built client relationships through specialized

product and brand knowledge.

2011-2012

Utopia Salon

Westfield, NJ

Receptionist/Opening Manager

. Inventory control and cash reconciliation.

. Execute store opening and closing

procedures.

. Customer relations.

. Appointment scheduling based on client

requests and staff availability.

Assistant Stylist

2009-2011

Metropark USA

Bridgewater, NJ

Sales Associate

Retail

. Top Sales, ADS and UPT in high volume

store without any retail prior experience.

. Create personal shopping environment for

clients.

. Assist in developing new sales associates

for retail floor.

Style Consultant

. Constructing and design of visual

displays.

. Assist in developing promotional events

and product launch.

. Product, brand and fit knowledge.

Certifications/License 2007

. New Jersey Cosmetology

. Microsoft Excel

In Progress

. Sandler's Sale and Customer Service

training

Relative Skills Software

. Microsoft Word

. Microsoft Excel

. Salon Iris

. Napa Tracs

Education 2008- 2012 Seton Hall University

. Bachelor of Arts & Science Degree in

Classical Studies

. Bachelor of Arts & Science Degree in

Criminal Justice

2008. Central Penn College

. Pre- Law major

Community

Volunteer Coordinator Lifeline Rescue (2004-

2012)

Canine foster and domestic rehabilitation with

Lifeline Rescue.

Animal transport coordinator.

Contact this candidate