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Customer Service Medical

Location:
London, ON, Canada
Posted:
February 25, 2014

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Resume:

Natasha Parry

*** **********, ** accuki@r.postjobfree.com

London, ON 226-***-****

N6K 2X7

accuki@r.postjobfree.com

Objective

To obtain a full time position within your business establishment.

Skill Set

• Microsoft Office 2007 Certified (Word, Excel, Access,PowerPoint and Outlook)

• Exceptional Medical Terminology Skills and Medical Transcription and Anatomy

Understanding

• Tremendously punctual, organized and very detailed oriented

• Phenomenal multitasking skills

• Excellent understanding of office skills and Medical Procedures

• Outstanding leadership skills

• Ability to meet daily deadlines

• Able to perform autonomously or part of a team

• Fantastic communication skills

• Substantial EMR experience

Education

Medical Office Administration Diploma Program – (Graduated With Honors) November 2012

CDI College West Mayfield Common

Second Chance, Edmonton AB May 2012

Standard First Aid, Level C + AED

Alberta Health Services

Certified in Net Care September 2012

St. Anne’s Catholic Secondary School

Clinton, ON June 2004

Experience

Cherry Hill Foot Care Nov 2013 - Jan 2014

London, ON

Duties included: Greeting patients, filing charts, balancing the till at the end of the night, writing out

DVA forms for veterans, making daily scheduling sheets, filling out charts for new patients, writing

emails, cleaning instruments and sterilizing them, bringing patients to the rooms, and collecting

payments at the end of the visit.

Glenora Medical Clinic (Temp)

Edmonton, AB March -June 2013

Duties included: Greeting clients, answering phones, booking appointments, faxing prescriptions,

referrals, prepared various forms ie drivers medical, vasectomy consult/vasectomy's, prenatals,meet

and greets ect. Confirmed patients appointments, answered emails from the doctors.

Medical Receptionist (Temp) December 2012 –March 2013

Family Walk-in Clinic

Dr. Diaa Mansy

Duties included: Greeting clients, answering phones, booking appointments, filing patient’s charts

and retrieving patient’s charts, faxing doctor referrals, ordering prescription refills for patients,

prepared b12 shots and also performed eye exams, performed urine tests and analyzed the

specimen.

Medical Office Administration Practicum October 2012- November 2012

Royal Alexander Hospital

Inpatient Surgery, Plastic, Maxillofacial, Urology, General Unit 24

Edmonton, AB

Duties included: Admitting patients, discharge patients, transcribes both written/typing out doctors

orders, transferring patients to different units or to another hospital, managing patients records and

chart’s, answering phones, booking appointments as well as consults, ordering diagnostic tests and

medication prescribed by the doctor and laboratory orders.

Sales Associate August 2010- March 2012

Old Navy

Edmonton, AB

Duties Included: Customer service, Cashier, folding clothes, greeting customers, assisting customers

whenever they needed help finding something, handled cash and bank transactions and unloaded

boxes and stocked shelves.

Sales Associate February 2009-July 2010

Shoppers Drug Mart

Edmonton, AB

Duties Included: Customer service, Cashier, putting merchandise on the shelves, changing prices,

counting my till at the end of the night, managed lottery tickets and stamps, and assisted customers

with purchases or returns.

Service Representative October 2006-December 2008

NCO (Geek Squad Call Centre)

Sarnia, ON

Duties included: customer service, setting up service calls, troubleshooting, ensuring customer’s

complaints be dealt with in efficient manner.

References Available Upon Request



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