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Quality Assurance Customer Service

Location:
Monroe Township, NJ
Posted:
February 25, 2014

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Resume:

Kim L. Carr

*** ******* ****

Williamstown, NJ **094

856-***-****

Objective: I would like to find a position that can take advantage of my

diverse core skills to maintain outstanding customer satisfaction.

Skills Summary - Personal:

Team Player

Quick study

Acute attention to detail

Dedicated to providing quality work

Adaptable to changing and multiple priorities

Self motivated, able to work without direct supervision

Work well under pressure

Business:

Completed internal audits of quality control policies

Performed corrective actions of non-compliant results of internal audits

Scheduled deliveries via common carrier and corporate trucks

Work with analysts to assure our customers' precise requirements are

achieved

Train laboratory and data entry employees

Customer Service Representative for a laboratory supply and service company

Schedule data entry, sample analyses and related Quality Control samples

Coordinate the priorities of a four-man repair shop

Sales experience at a service company including selling used equipment and

repair services

Documentation:

Developed quality control policies.

Created and updated quality assurance documents for inbound products and

returns

Delivered CLP-like deliverables including case narratives from sample

receipt through quality control data

Created computer generated Analysis Deliverables for ISO 10312 and ISO

13794 to meet method requirements

Tracked sample status from receipt through invoicing

Created SOP's, Quotations, Purchase Orders and Invoices

Technical:

HACCP Certified, GMP and Allergen Awareness Trained

Lead for Primus GFS and Organic audit for our produce customer

Knowledge of SQF Code 7th Edition

Quality assurance inspection of Bakery Products, Seafood and Primal cuts of

lamb, beef, veal, goat and mutton

Quality assurance review of EPA Regions 8, 9 and CA DOT officially designed

electronic deliverables

Computer skills include a high level in Microsoft Excel and Word with a

working knowledge of Power Point

Materials management

Photo downloading and editing

Microscopy

Knowledge in several asbestos, wet chemistry and thermal analysis

methodologies

Work History:

Mullica Hill Cold Storage, Mullica Hill, NJ; Director of Quality Control;

February 16, 2009 to July 1, 2013

Foodcomm International: Newfield, NJ; Quality Assurance Manager; November

20, 2006 to February 13, 2009

EMSL Analytical, Incorporated: Westmont, NJ; Special Projects Data Manager;

June 18, 2001 to November 15, 2006

Evey Engineering Company, Incorporated: Vineland, NJ; Customer Service;

December 11, 1995 to June 7, 2001

Environmental Measurements and Analysis, Hammonton, NJ; Laboratory Analyst;

Wet Chemistry, March 9, 1993 to Dec. 8, 1995

Gannett Fleming: Camp Hill, PA; Laboratory Analyst; Wet Chemistry; November

21, 1988 to January 15, 1993

PPG Industries: Allison Park, PA; Senior Laboratory Technician; Physical

Chemistry; May 29, 1978 to August 31, 1988

Education:

University of Pittsburgh; 68 Credits in Chemical Engineering



Contact this candidate