Shane Schut
Salt
Lake
City,
UT
I
*****.*****@*****.***
I
Operations L eader
Accomplished
operations
leader
with
demonstrated
excellence
in
building
high
producing
teams
and
efficient
processes
in
fulfillment,
recruiting,
technical
support,
customer
service,
sales,
procurement,
marketing,
and
training
across
diverse
organizations
including
growth,
start-
ups,
and
college
athletics.
Decisive
director
with
proven
success
growing
departments
from
scratch
as
well
as
delivering
results
in
established
environments.
Develop
and
implement
business
plans
and
budgets.
Excel
in
dynamic,
demanding
cultures
while
bringing
energy
and
levity
to
the
team.
• Project
Management
• Talent
Acquisition
• Training
Systems
• Strategy
&
Execution
• Budgeting
• Process
Implementation
• Business
Development
• Client
Services
• Sales
Support
P rofessional Experience
VICE
PRESIDENT
OF
OPERATIONS
AudioAir/Airborne
Media
Group,
Inc.
Apr
2013
–
Jan
2014
Led
the
creation
and
implementation
of
day-
to-
day
operations
at
a
mobile
media
start-
up
backed
by
$4
million
in
early
investment.
• Conceived
processes,
systems,
training,
and
support
tools
for
customer
support,
fulfillment,
human
resources,
sales
support,
tech
support,
and
installation
teams.
• Developed
client
nurture
track
that
increased
outreach
events
by
over
215%.
• Tightly
controlled
departmental
budgets
and
inventory
while
improving
new
account
deployment
time
by
30%.
• Landed
new
partner
representing
6,000+
clients
and
largest
sales
opportunity
in
company
history.
FOUNDING
PARTNER
Payment
Connection
LLC
Feb
2011
–
Apr
2013
Provided
sales
and
operational
leadership
to
payment
processing
company
that
reached
$2
million
in
2013
revenues.
• Formed
strategic
alliance
with
software
developer
that
is
projected
to
double
company
revenues
to
$4
million
by
early
2015.
• Sourced
and
trained
all
staff
with
turnover
rates
50%
less
than
industry
standard
and
staffing
costs
20%
under
budget.
• Instrumental
in
motivating
sales
team
to
sign
350+
clients
in
first
2
years
of
business.
DIRECTOR
OF
RECRUITMENT
AND
SALES
DEVELOPMENT
Eliot
Management
Group
Oct
2008
–
Feb
2011
Built
and
directed
corporate
recruiting
structure
for
$300
million
national
payment
processing
organization
with
25
district
offices
and
guided
the
inside
sales
team
to
22%
growth.
• Teamed
with
developers
to
create
applicant
tracking
system
(ATS)
that
processed
15k
applicants
and
1k
new
hires
annually.
Support key portfolio and business operations initiatives by providing quantitative and qualitative analytical support and thought partnership Lead project work streams to help identify and evaluate critical strategic priorities and/or strategic problems Support portfolio management-related activities, including program and process tracking Drive development of key strategic deliverables through high-impact, executive level, presentations, email and reports 4+ years total experience in Management or Technology
Consulting, Strategic Planning, Market Research, Business Operations or a related field- Proven ability to support and coordinate the activities of cross-functional teams and provide project management support - Demonstrated ability to conduct quantitative and qualitative research and analysis to drive recommendations - Logical problem structuring and strategic problem solving skills - Superior writing, communication, presentation skills, interpersonal skills and ability to work cross -functionally with senior management, business
and technical audiences - Proficiency in Microsoft Word, Outlook, with advanced PowerPoint and Excel skills; Mac/Keynote skills also highly preferred - Ability to deal with ambiguity and working in a dynamic, results-oriented environment
Shane Schut PAGE 2
Integrated
ATS
in
offices
across
the
country
resulting
in
15%
more
hires
at
30%
lower
cost.
•
Saved
$250k
in
1st
year
after
auditing
and
resolving
entrenched
issues
with
referral
program.
•
Improved
sales
revenues
through
CRM
upgrades,
training,
positive
coaching,
and
revamped
•
quotas/compensation
while
reducing
friction
with
district
offices.
BUSINESS
OWNER
Property
Partners
LLC
Jun
2006
–
Oct
2008
Launched
$8
million
real
estate
group
and
ensured
operational
excellence
in
the
remodeling
and
management
of
42
properties.
• Assessed
properties
for
profitability
potential,
forecasted
construction
costs,
and
reoccurring
revenues.
• Crafted
remodel
plans,
developed
occupancy
roadmaps,
and
monitored
progress
of
multiple
work
crews.
DIRECTOR
OF
FOOTBALL
OPERATIONS
University
of
Utah
Football
Jan
2004
–
Jun
2006
Guided
all
aspects
of
operations
and
nationwide
recruiting
efforts
for
a
multimillion-
dollar
Division
I
college
football
program.
• Coordinated
marketing
and
recruiting
outreach
efforts
of
30+
staff
members
targeting
1000s
of
prospects
nationwide.
Landed
“Rivals.com
2006
Highest
Ranked
Mid-
Major
Recruiting
Class”.
• Facilitated
communication
as
primary
contact
for
administration,
boosters,
fans,
and
students.
• Forecasted
and
managed
$3.5
million
budget.
• Orchestrated
logistics
of
weekly
transportation,
lodging,
feeding,
and
security
of
100+
people.
ASSISTANT
FOOTBALL
COACH
Fort
Lewis
College
Jul
2002
–
Jan
2004
Fostered
the
athletic,
academic,
and
character
potential
of
college
football
student-
athletes.
• Evaluated
prospects
and
formed
relationships
with
coaches,
student-
athletes,
and
guardians.
• Doubled
revenue
of
high
school
camps
in
1st
year
as
director.
• Strengthened
support
networks
for
high-
risk
students
by
connecting
to
campus
resources.
E ducation / S oftware Skills
EVANGEL
UNIVERSITY
Springfield,
MO
Graduated
Dec
2000
• BBA
in
Management
/
BBA
in
Marketing
HONORS:
Summa
cum
laude,
class
co-
valedictorian,
Football
Academic
All-
American,
Football
All-
Conference,
and
Presidential
Scholar.
Project
Management
Professional
(PMP)
Candidate
Expected
Spring
2014
Certification
in
Process
–
4500
project
hours
documented
SOFTWARE
SKILLS
MS
Outlook,
MS
Office
Suite
including
Excel,
Word,
and
PowerPoint,
Basecamp,
Dropbox,
Constant
Contact,
Salesforce
Identify, prioritize, and lead new initiatives for the Growth & Special Operations team
Serve as an internal catalyst, mobilizing cross -functional teams to test and iterate new ideas, establishing viable ways to drive sustainable growth of the PayPal network
Leverage PayPal's global payment capabilities to develop new PayPal experiences as well as new business models to drive virality and engagement
Connect Growth & Special Operations initiatives to the broader eBay, Inc. ecosystem, bringing together assets and capabilities from across the company to facilitate long-term sustainable network growth
In this role, a successful individual will:
Possess strong leadership skills, with a proven ability to engage at all levels of an organization
Show flexibility in leading projects requiring different skills and expertise (e.g. product, technology, business acumen, str ategy)
B e autonomous, comfortable operating on a lean team, and thrive in the face of ambiguity
Demonstrate a high degree of self-awareness and facility using influence as a means to drive initiatives forward
Consistently display excellent written and verbal communication skills
Approach problems with rigorous quantitative and strategic analysis
B e highly effective in managing large, cross -functional teams