Project Manager Quality Assurance

SUMMARY OF QUALIFICATIONS

. * years of software testing experience as Senior QA Analyst & Test

Coordinator with extensive experience in Software Quality Assurance

and Testing with strong knowledge of Software development life cycle

(SDLC) and Software Testing Life Cycle (STLC)

. Extensive experience in Waterfall & Agile methodologies

. Successfully completed set of software testing projects for

Information Media & Entertainment (IME), Health Care, Insurance,

Retail travel & hospitality and Finance domains.

. Expertise in designing and developing test strategy, test plan, test

scenarios, test cases, requirements traceability Matrix and

generating test reports, defect reports and product quality

assurance documents

. Full life cycle experience in Quality Assurance, including Black

Box, system, integration, database, Performance, GUI, Functional,

Regression, User Acceptance testing on both client-server and web-

based applications.

. Experience in testing Content Management Systems using Teamsite and

Drupal

. Mobile testing using IOS & Android devices

. Experience in working on Windows & Unix platform

. Experience in testing of Data Warehouse/ETL Applications developed

in Informatica using Oracle, SQL Server & DB2

. Expertise in writing simple and complex SQL queries

. Experience using test management tools like HP Quality Centre, ALM,

Test Director, Lotus Notes

. Experience in automation testing using Quick Test Professional,

WinRunner

. Possess extensive experience in analysing the Business Requirement

Documents, Functional Specifications and Technical Specifications

. Excellent analytical, problem solving, communication and

interpersonal skills

. Ability to lead teams and interact with individuals at all levels

along managing onshore and offshore teams.

. Able to work under pressure to meet deadlines and the ability to

work in a cross-functional environment

. Excellent verbal and communication skills with the ability to

successfully work with all levels of IT professionals and end users

. Possess Problem-solving skills, Ability to follow industry standards

and procedures.

. Easily adaptable to any new Technologies and any Business

environments

ACADEMIC QUALIFICATIONS

. Master of Computer Applications in 2002

CERTIFICATIONS

. ISTQB

. PAHM (Professional, Academy for HealthCare Management)

Technical Skills

QA Management Tools Quality Center, Test Director, TFS, SharePoint

Defect Tracking Tools Jira, Bugzilla, RAID, Lotus Notes, Service Now

Content Management Systems Team Site, Drupal

Operating Systems Windows NT/98/2000/XP/7, UNIX, OS/400

RDBMS Oracle, Sybase, SQL Server, DB2

Web/Application Servers Web Logic, Web Sphere

Data Warehousing & Informatica, Business Objects, SSIS, SSRS

Reporting

Data access/Edit tools Putty, Rapid SQL, Toad

PROFESSIONAL EXPERIENCE

Senior QA Analyst

08/2013- Present

Wells Fargo, Charlotte, NC

Cross Sell is standard .net Web application that provides an user

interface in Smart Station/Wisdom. The purpose of this project is

WFAs/CAs/Mangers provide a means to initiate and send referrals from

their primary desktop applications.

Worked on multiple home office applications under Wells Fargo Brokerage

. Design & develop detailed test plan, test scenarios, test cases by

understanding the business logic and user requirements

. Providing the test plan & test cases walkthrough for all the

releases to business teams and getting the sign off

. Prepared the FSD & BRD Ambiguity review document

. Perform Functional testing, System Testing, Integration testing,

Regression & User Acceptance Testing (UAT).

. Work as test data coordinator and prepared the required test data

for different users like Branch Manager, Financial Advisors, Clients

Associates, Financial Consultant, Home Office & Referral Admin users

to the business teams for performing the end to end testing across

different components

. Work with other Component teams by initiating the referrals to

ensure the referrals are displaying correctly across all the

required components

. Test Management, Defect reporting, tracking in Quality Center 11 and

drive the triage

. Coordinate with application developers, business, project managers

and communicate the test execution status

. Prepared the IFT Test Summary & Regression Test summary reports

Senior QA Analyst

08/2012 - 07/2013

Aimco, Denver, CO

Aimco is one of the largest owners of apartments and affordable housing

in real estate.

Worked on multiple applications like eCustomer, Aimco.com, eLeads.

. Organize walkthroughs and inspections with the Project Manager,

Business analyst and developers to decide the Scope of testing and

Testability of Requirements which also resulted in adding new

requirements.

. Prepare end to end regression test scenarios, test cases for the

modules Floor Plan, Available Apartments, Photos, Amenities,

Locations & Schedule a Visit for eCustomer application.

. Prepare regression test cases for Aimco.Com Application.

. Work with Content Management System Applications (Interwoven Team

Site & Drupal) for testing the eCustomer & Aimco.Com applications

. Developed test plan and designed test cases for Mobile Testing

. Performed Mobile Testing using IOS & Android for the marketing

website eCustomer

. Modified the existing VB script as per the requirements for

Automated testing activity using the Mercury tool QTP

. Tested applications compatibility on different platforms (Windows,

Mac OS), browser versions(IE,Firefox, Safari and Chrome) and Mobile

Devices (iOS, Android)

. Defect reporting and tracking in Jira

Senior QA Analyst

04/2012-07/2012

Chubb Insurance White House Station, NJ

CCI Auto is New Business and Policy Administration System for Chubb

Commercial Insurance. User uses this system to capture the Auto

information, Rate the Policy, Quote the policy, Book, Issue, Print the

Policy. Using this application user can Issue different policies like

Auto, Garage & TAP policies with different transactions like New Line

Business, Renewal and Rewrite etc. The GHCT will allow Human Clinical

Trial Certificates of Insurance to be instantaneously issued or

modified by an authorized agent/broker or Life Science company

representative, as long as the request meets pre-established

underwriting and business rules programmed into the web-based system.

. Review requirements with Business Analyst and prepare Test Plan,

Test Scenarios, Test Cases

. Perform walkthrough to QA team about system and priorities of

Requirements and Managed QA team onsite/offshore by assigning tasks

and responsibilities

. Provide in-depth analysis of test execution metrics and communicate

with project teams to understand changes, impacts, discrepancies

. Wrote SQL queries and used them to perform Back End Testing Review

and understand ETL transformations, Data Model, Data mappings to

prepare the test cases

. Use Informatica for testing the data from source to target via

intermediate tables.

. Maintain test cases and Test execution in Quality Center

. Validate various client specific reports built in Business Objects

. Preparing QA Status Reports, QA Summary Reports, QA Defect Logs and

also Preparing weekly progress, and system integration tests

reports.

. Leading the Chubb CCI team (Auto & Worldcert) for planning,

execution and seamless coordination with the offshore team.

. Report the defects and updating the defect status using the lotus

notes defect tracker.

. Prepare Status reports and actively participate in project review

meetings, Weekly status meetings.

Senior QA Analyst

12/2009 - 01/2012

Coventry, Salt lake city, Utah

ACOM3 is an Application used to calculate commissions for Brokers /

Agents. This ACOM system will have all the broker information

associated with the membership information

ACOM3 will get those customer and broker information and this will

calculate commission amount for the brokers using certain formulas,

Schedules and Schedule Grids.

. Developed Test cases, Test scripts from the data mapping documents,

functional Specification documents and mapped the test cases with

the requirements for generating the Requirement Traceability Matrix

(RTM).

. Prepared the test data as per the requirements and verifying the

commissions are calculated and displaying correctly in Acom

application for the brokers by performing the system & regression

testing.

QA Lead

10/2008 - 11/2009

UHG, Minneapolis, USA

The Sales Incentive Management System (SIMS) is a sales commission

system that is used by all markets in Ovations to administer commission

payments. It provides commission data to payroll and accounts payable

based on the Sales Incentive Plans.

. Review Business Requirement Document with Business Analyst, Derive

Test Scenarios

. creating, executing, reviewing the test plan, Test cases and task

allocation

. Involve in testing the design and development of data warehouse

environment.

. Design and execute SQL queries for the ETL Data (using TOAD) and run

SSIS (Config File) to load data in to Database

. Experience in analyzing the error caused to failure of the ETL load

with reference to the log file and report them to the corresponding

team to get it rectified

. Created defects to keep track of issues or software bugs which

breaks the functionality or doesn't meet the requirements.

. Collaborate with developers to improve overall quality by

emphasizing defect prevention through the development process.

Senior QA Analyst

07/2008- 09/2008

UHG - Virtual Clinic

eClinicalWorks Web-based Patient Portal lets patients and doctors

communicate easily, safely and securely over the Internet. EClinicalWorks'

Electronic Medical Record (EMR) solution enables customers to manage

patient flow, immediately access patient records in-house or remotely,

electronically communicate with the referring physicians and securely send

consult notes and clinical data. Using eClinicalWorks, providers are able

to monitor and better manage care for patients, promote patient safety

while reducing costs, and improve overall patient health because of better

continuity and coordination in patient care.

. Analyzed the Business Requirements and Rules and worked with

Business Analysts and Business Users in preparing Test Plans.

. Gone thru the Functional Specifications and implemented their

technical aspect in System and Integration testing (SIT).

. Develop Test cases, Test scripts from the data mapping documents,

functional Specification documents and mapped the test cases with

the requirements for generating the Requirement Traceability Matrix

(RTM).

. Involve in all the stages of SDLC for this project and designed and

executed Functional, Integration, Regression, and System (End to

End), UI Testing, Browser Compatibility, Backend (Database) Testing.

. Developed/maintained test plans, test cases, black box testing,

system integration testing, UAT, defect tracking and reporting,

procedures documentation.

. Prepared the Test Status Report and communicated with the Project

Manager accordingly Scheduling and assigning the responsibilities

among the testers

QA Analyst

03/2006 - 05/2008

PR Newswire - PRN QA

PR Newswire Association LLC (www.prnewswire.com) provides electronic

distribution, targeting, measurement, translation and broadcast services on

behalf of some 40,000 corporate, government, association, labor, non-

profit, and other customers worldwide. A portfolio of applications handles

the entire business process.

The Microsoft group of applications handles a major part of the news

distribution process. EXCITE editorial is desktop application used by

editorial operators to add the news related metadata and there by

distribute the release to destinations. Functional testing was performed to

validate the Application Behavior

. Review Test Plan and include Entry Criteria, Exit Criteria for

testing along with all the risks and mitigations

. Understand the Use cases to Create Test scenarios, test cases and

traceability to ensure the coverage

. Performed the system testing, regression testing, batch testing.

. Reported the defects and generated the defects using the QC

. Prepared the Test Summary report

QA Analyst

08/2005- 03/2006

General Motors - GMAC GSS

The objective of this project is to establish the overall umbrella portal

for the Global Solution SmartLink (GSS) environment, from an IO

perspective. This brings together all GMAC IO's dealer facing systems

under a single web-portal and provides much needed "integration" for the

Dealers to improve the overall efficiency, productivity & quality for

Dealers & GMAC.

. Analyze requirements and prepare Business and Functional Requirement

Specifications.

. Interact with users to come up with meaningful test scripts to

simulate real-time business scenarios.

. Design test cases, traceability matrix and performed the system

testing

. Report defects in Test Director

. Performed Risk Analysis based on Defect Severity and Priority

QA Analyst

2/2005 - 08/2005

SolArc - Right Angle

SolArc RightAngle offers enterprise-wide integration between traders,

schedulers and accountants to manage physical buy/sells, physical swaps,

financial swaps and futures contracts, term deals, storage and inventory

. Involve in Test Plan review meetings

. Test Case Design, Review and Test Case Execution

. Functional, Database and GUI Testing

. Develop WinRunner scripts in TSL for other testers to use to test

the AUT

. Writing, Enhancing and Executing Win Runner Test scripts

. Analyzing Win Runner Test Results and Defect tracking using RAID

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