Manager Human Resources

Mayra Janet RodrIguez Gonzalez

Arrecife de la Entrega 108 . Col. Las Moras . CP 48315 . Puerto Vallarta,

Jalisco

Mobile 044.322.105.9516 . Email accudb@r.postjobfree.com

PROFILE

Ten years of experience in Consumer Credit and Personal Loan as well as

developing new business. Market Strategy Analyst with cross-functional

expertise in business and financial analysis, accounting, marketing and new

business development. Expertise in the financial services industry,

combining strong analytical skills with business wisdom to positively

contribute to organization s goals.

RELATED Experience

2011 - 2013 Enova Finantial

M xico, D.F.

Director of Retail Operations

Design and implementation of Customer Direct product to the final consumer

as well as development and implementation of credit policies, procedures

and fraud prevention.

Responsible for the selection of retails outlets, ongoing operation, and

human resources.

Develop marketing strategies to increase penetration of consumer loans.

Responsible for the profitability and portfolio. Follow up directly and

team work with operational team based in Chicago.

VP Opetations

Design and implementation of Personal Loan by payroll deduction as well as

development and implementation of credit policies, procedures and fraud

prevention.

Responsible for the design, development and integration of processes to

launch financial product with immediate funding 24/7. Supporting in the

implementation of interfaces and operational flow along with credit

policies to properly integrate and adaptation of the product to Mexican

market. Operational integration between Bank and Sofom Developer.

Managing the operation of the company, among different customers, suppliers

and partners.

Responsible for directing and controlling administrative activities for the

management of financial and material resources of the SOFOM.

2009 - 2011 Uni n de Cr dito Mexicano de Servicios Profesionales, S.A. de

C.V.

M xico, D.F.

General Manager

Manage and control the financial and material resources of the credit

union.

Validate, execute and follow up of the business plan.

Involved in the management of the treasury, as well as adopting the

measures for the custody of funds and securities.

Present the board a business plan, which includes: budgets, activities and

financial reports.

Financial Operations Manager

Advice and development of new products to financial institutions.

Development of policies, manuals and procedures according to the business

goals.

Coordinate the loan portfolio of a micro credit financial entity.

Develop the personal credit and payroll advance, including the manuals,

procedures and policies.

2003 - 2009 Financiera Alcanza, SOFOM E.R.

M xico, D.F.

Credit Manager

Coordinate the analysis and authorization of personal loans.

Implement new policies and procedures according to the market behavior and

financial delinquency.

Analyze the portfolio and implement preventive and corrective measures

according to the results of the collection.

Operational Manager

Elaborate and implement credit manuals, policies and procedures.

Develop the personal credit and payroll advance, including the manuals,

procedures and policies.

Create marketing strategies to increase the personal loan and payroll

advance portfolio.

Analyze the portfolio and implement preventive and corrective measures

according to the results of collection.

Regional Operations Manager

Coordinate the regional sales and collection mangers.

Supervise the sales and collection strategy for accomplishing the business

goals.

Coordinate the analysis and study of the annual projections.

EducaTIOn

1993-1997 Universidad Guadalajara Lamar

Guadalajara, Jal.

Bachelor degree in business management

1996-1997 ITESM

Guadalajara, Jal.

Certificate in business development

PERSONAL SKILLS AND COMPETENCES

English - Spanish

Negotiation and leadership

Conflict resolution at moments of crisis

Capability to work under pressure

Teamwork oriented results

Human resources management

Fast learning of new concepts and technologies

Decision making based on risk

Work based on values and professional ethics

Insight of Financial needs

Contact this candidate