Janice Ann McPhillips

**** ***** ******* *****

Dunedin, Florida 34698

240-***-**** (cell)

accu9k@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

. Forty years of diverse experience in the performance and supervision

of inpatient and outpatient care.

. Strong work ethic, dependability and desire to be successful in work

environment.

. Proven track record in supervision of staff, establishing policies and

procedures, management by objectives, meeting deadlines with strong

emphasis on efficient process intervention

. Areas of expertise include: Critical Care, Trauma Life Support,

Patient Transportation, Flight Nursing, Infection Control, In-service

Education and Training, marketing of Community Health Care,

Supervision and Management

. Excellent verbal and written communication skills

. High level of commitment to excellence and maintaining standards of

the nursing profession.

. Demonstrated ability to maintain high level of energy and enthusiasm

. Effective time and resource management skills

. Proficient at creating and implementing budgetary plans within the

constraints of fiscal responsibility

. Eligible to sit for certification exam through ACMA

NURSING MANAGEMENT EXPERIENCE

April 2013 - Present Florida Hospital Carrollwood, Tampa Florida

Member of the Case Management Team and transitioning

to the Team Lead Position under the direct

supervision of the Program Director. Will manage

scheduling of staff, assignments, coordination of care

issues within the hospital.

Nov 2012 - 31 March 2013 Manager of the Special Needs Program, Universal

Health Care St. Petersburg, Florida

Directly supervising four Registered Nurses, one Licensed

Practical Nurse, one Licensed Clinical

Social Worker, and one medical

technician. Accomplishments since starting are creating a

Health Risk Assessment tool for MSO

groups and private practitioners in accordance with CMS and

HEDIS criteria as well as a tool to

monitor care gaps for full risk MSO Groups

May 2012 - November 2012 Director of Case Management Kindred Hospital

Central Tampa

. Directly supervised three case managers with an average case

load of 23-25 patients

. Identified process flow deficiencies in department and

established standards of practice

. Eliminated vendor enhancements as well as unnecessary perks

from referral facilities

. Created an interactive and collaborative relationship with

all disciplines within the facility

. Actively engaged professional staff in the dynamic process of

case management and discharge planning

. Encouraged and mentored staff in all aspects of professional

practice to include dress and appearance standards

. Created a supportive interdepartmental culture to enhance

professional growth and elevate the current level

. of practice

. Completed a back log of individual manager reviews to meet

compliance standards for the department

. Coordinated with the Physician Liaison to address admissions

and continued stay of patients not meeting LTAC

criteria

October 2011-May 2012 Assistant Director of Case Management -Largo Medical

Center

. Directly supervised seven case managers with an average case

load of forty patients as well as indirectly supervising nine

discharge planners and social workers

. Identified area of weakness in professional practice and

standardized hours of operation for the department

. Collaborated with individual case managers to standardize

reviewing process to facilitate consistency within the

department

. Identified the best practice options to optimize efficiency and

reduce unnecessary overtime

. Aggressively interviewed potential candidates to meet current

staffing vacancies

. Developed a six month strategy to integrate a case manager from

a satellite facility into the "case management mix" at Largo

Medical

. Planned a campaign at Largo Medical Campus to identify the role

of Case Management, encompassing both concurrent review and

discharge planning and partnering with the physician staff for

optimum patient outcomes and decreased readmissions

. Developed a strategy to incorporate the nursing staff at the

Medical Center in discharge planned to optimize patient outcomes

September 2009-September 2011 Developed Emergency Room Case Management

Program

. Monitored all inpatient/outpatient admissions through ER,

non-acute, and pediatric departments

. Insured compliance to Inter-Qual admission criteria, as

well as private payer contributions

. Assisted physicians in determining appropriate patient

placement as well as Medicare mandates

. Responsible for $1,000,000.00 + in saved revenue for

Suburban Campus of the John Hopkins Medical Center

January 2006 -September 2009 Staff nurse Emergency Department/Trauma

Center Suburban Hospital Bethesda Maryland

. Manage Emergency Room patient flow.

. Schedule and assign staff.

. Coordinate the admission process and appraises administration of

problems related to processing issues.

. Liaison between physicians, support staff and patient family

members.

. Trouble shoot and problem solve Emergency Room issues and

scenarios to consistently provide expedient, proficient and

compassionate care to all patients.

. Precept new staff to the Emergency Room and required policies

and procedures.

. Mentor and shadow nursing school, paramedic and EMT students at

all levels while completing their practicum in the Emergency

Room

December 2004 - January 2006 Staff Nurse Emergency Department

Western Maryland Health

System

December 2003 - December 2004 Staff nurse Federal Correctional

Facility, Cumberland Maryland

November 2002 - December 2003 Circulating Nurse, Department of

Surgery Western Maryland

Health System

MANAGEMENT AND ADMINISTRATIVE EXPERIENCE

December 1999 - November 2002 Infection Control Coordinator, Western

Health System

Cumberland Maryland

. Data management and tracking of all nosocomial infections

. Monitored compliance to Infection Control Policies

. Provided in-service consultation to all departments in the areas of

Infection Control

. Prepared and submitted monthly and quarterly reports to Infection

Control Committee, Performance Improvement and Extended Care

Committee.

. Liaison to Employee Health Department providing PPD testing and

evaluation, post-exposure determinations, counseling and follow-up.

. Assisted with the drafting and implementation of system plan for

smallpox immunization of hospital personnel committee memberships

including Safety, Product Evaluation, Extended Care Unit and

Facilities planning group.

. Presented Blood Borne Pathogen Training to local businesses and

medical and dental practices in the Tri- State area.

. Conducted Infection Control surveillance at the Sacred Heart Campus

and off site facilities

July 1997 - December 1999 - Coordinator, Infection Control Department,

Hagerstown Correctional Facility, Hagerstown, Maryland

.

. Data collection and management for over seven thousand inmates housed

at the complex.

. Performed testing and requisite follow-up and treatment for T.B., STD,

HIV and any other infectious entity including hepatitis, varicella and

other CDC reportable diseases.

. Supervised two licensed practical nurses and a data entry specialist.

. Compiled statistical reports for Regional and Division requirements.

. Chaired monthly I.D. (spell this out, what is this?) Regional Meeting.

. Created and gave presentations at monthly Medical Audit Committee.

. Designed the Regional Protease Inhibitor Protocol and maintained

statistical data for tracking and re-reimbursement of protocol

. Developed intake screening template for infectious disease patients

arriving at complex.

. Trained all new employees on Infection Control Policies, OSHA and

MOSHA requirements

. Coordinated off-site employee related injury follow-up as Employee

Health Nurse.

. Liaison for clinical staff for Infectious Disease Protocols from the

Division of Correction and John Hopkins University Medical Center

. Devised a tracking system to improve management of immuno-compromised

patients

April 1997 - May 1997 - Commander of the 4100 Air Evacuation Flight, Mobile

Staging Facility, Tuzla Air Base, Bosnia-Herzegovina

. Supervised all members of the 4100 Aeromedical Evacuation Flight as

well as two tenet facilities in country in support of the

mission of the United States "Operation Joint Guard"

. Coordinated air-evacuation of multi-national patients from hostile

fire zone to Ramstein Air Base, Germany.

. Liaison with United States Army personnel to support training

opportunities as they related to Air Evacuation missions.

. Implemented cross training of Air Evac members with ground support

personnel to reduce aircraft "turn around"

times for C-130H Transport Air Craft

. Realigned manning support of Headquarters request to downsize the

personnel footprint in Bosnia while maintaining a ready

and quality force

. Received Bosnia campaign medal and Base Commander's special honors.

April 1993 - April 1997 - Nurse Manager, Hagerstown Correctional Facility

Infirmary and Dispensary, Hagerstown, Maryland

. Supervised nursing staff in the delivery of nursing care to

hospitalized and ambulatory inmates.

. Promoted interdisciplinary approach to patient centered care.

. Mandated adherence to the Maryland Nurse Practice Ace and Standards

for Correctional Health Care.

. Effectively improved staff morale by empowering individual nurses

to activate change and provide patient centered care within the

strict constraints of correctional nursing.

. Designed outcome criteria to standardize data collection, nursing

documentation and improve quality assurance performance.

. Fostered professionalism and mandated a quality patient care

standard for all staff assigned.

. Significantly reduced the incidence of inmate complaints relating

to the nursing care delivered at the MCL facility as documented in

the ACLU exit briefings.

. Initiated investigative research into more cost efficient

diagnostic serum profiles directly meeting Prison Health Services

large cost reductions.

. Facilitated inter-departmental communication with security

personnel to provide safe and expeditious patient care.

. Fostered dialogues with referral hospitals, consulting specialists,

and the Prison Health Care Quality Assurance Manager to decrease

unnecessary expenditures and provide requisite services on site.

1992- 1993 - Allergy Coordinator, Dr. Steven Coutras, Cumberland, Maryland

. Developed operating protocols for the establishment of a viable and

profitable outpatient allergy department.

. Conducted intake histories, patient counseling and administered

epidermal skin testing.

. Created marketing tools implemented by the practice.

. Formulated immunotherapy initiated treatment regimes and managed

anaphylactic emergencies.

. Created protocols for compliance with OSHA standards for office

practice and conducted training programs relating to blood borne

pathogens for office personnel.

1992 - 1994 - Staff RN, ICU and Emergency Room, Memorial Hospital,

Cumberland, Maryland

. Maintained inventory and upkeep of all hemo-dynamic monitoring

equipment\

. Transported critical care patients to regional medical centers to

provide more definitive diagnostic and surgical services.

. Member of Advisory Board for the hospital visitation

standardization.

1974 - 1981 - 2nd Lieutenant Nurse Corps, United States Air Force

. Flight Nurse, 167th AeroMedical Evacuation Squadron, Martinsburg, West

Virginia

. Maintained a diverse number and type of supervisory and administrative

duties including staff training, infection control, medical readiness,

disaster preparedness, quality assurance and internal inspection.

. Recipient of the Air Force Commendation and first oak leaf cluster

with over 600 accumulated flying hours.

. Currently hold the field grade rank of Major

EDUCATION

2005 - Bachelor of Science in Organizational Leadership and Management,

Wheeling Jesuit University

1985 - Northeastern Illinois University, School of Business Management

1977 - Associate of Arts, Liberal Studies, Los Angeles Metropolitan

College

1973 - Diploma in Nursing, Michael Reese Hospital School of Nursing

CERTIFICATIONS

. 2011- PALS/ACLS certification

. 1999 - Level 1 Training, American Professionals in Infection Control

. 1991 - Nursing Service Management, School of Health Care Sciences,

Shepard Air Force Base, Texas

. 1982 - Aero medical Flight Nurse Course, Brooks Air Force Base, Texas

References available upon request

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