Customer Service Sales
Resume:
Derek R. Dexheimer
Springfield, IL 62707
*.*********@*******.***
OBJECTIVE: To obtain a professional position with an emphasis in
management or finance with upward mobility.
SUMMARY: . Five years of experience in distribution business to
business sales.
. Six years of experience in distribution operations.
. Eleven years of experience in small business operations.
. Proficient in MS Office, including Access, and SAP Business
Objects.
. One year of teaching experience.
EDUCATION: Bachelor of Business Management May 1998
University of Illinois at Springfield, Springfield, IL
Graduated Sum cum Laude
Extensive coursework in Chemistry, Physics, and Biology
Masters of Business Administration, December 2003
University of Illinois at Springfield, Springfield, IL
Graduated Sum cum Laude
EXPERIENCE: President/ Manager, November 2002 to December 2013
Springfield Running Center, Springfield, Illinois
. Responsible for all fiscal aspects of the business including
P&L creation and analysis; capital equipment purchases;
preparation of corporate taxes; accounts payable and
receivable; lease negotiations.
. Responsible for all inventory aspects including purchasing,
inventory control, and vendor negotiations.
. Responsible for human resource functions such as
hiring/firing, training, employee reviews, employee
compensation packages, and overseeing the company sponsored
retirement plan.
. Responsible for day-to-day management including employee
communication and customer service.
. Sales have increased 300% over ten years.
. Net income has increased 400% over ten years.
. Instituted a self supporting team sales position
. Established an employee retirement system
Substitute Teacher, January 2002 to October 2002
District 186, Springfield, Illinois
. Substitute teacher for grades K-12
Account Representative, July 1999 to November 2001
Owens and Minor, Springfield, Illinois
. Responsible for major account retention in addition to
opening new accounts.
. Communicated with "C' level management as well as front
line employees.
. Sales increased 220% in less than three years.
. Opened 11 new accounts in less than three years.
. Never lost an account in three years.
. Assisted with operational activities of the Springfield,
IL branch
. Total responsibility for branch operations while
maintaining a full account load from July 2000-August 2001.
Operations Manager/ Sales Representative, September 1996 to July 1999
Medix, Inc., Springfield, Illinois
. Responsible for the maintenance of key accounts.
. Responsible for training of all branch employees.
. Responsible for human resource functions at the local level.
. Traveled to other branches to train new and current
employees.
. Developed and analyzed reports in order to improve the
effectiveness of the employees and processes of the branch.
. Number one branch in shipping efficiency and employee
retention for three years (1997-1999).
. First branch manager to institute employee reviews on an
annual basis
ACTIVITIES:
. Vice President, Springfield Road Runners Club, 2006
. Ironman Triathlon Finisher
. 2013 Springfield Road Runners Club Volunteer of the Year
. Race Director, Abe's Amble 10K, 2011-2013
. Member, Springfield Chamber of Commerce since 2003
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