accu5g@r.postjobfree.com ( ***** Piedmont, Detroit MI 48223 ( (H) 313-***-****
( (M) 313-***-****
Immediate Value Offered
o Excellent interpersonal and communication skills for the use of
networking, teamwork and presentations
o Notable experience collaborating with multiple departments to promote
organization's mission and vision
o Substantial experience with team development and project management
o Extensive experience in data collection, compilation of inventory reports
o Significant experience providing optimal customer service
o Proficiency in MS Office Suite, and document management
Professional Experience
Lord and Taylor, Novi, MI April 2007 to Present
Sales Support Specialist
General Responsibilities
o Perform in a manner consistent with company vision, mission statement and
operating principles
o Accountable for sustaining high levels of internal and external customer
service
o Produce and audit inventory reports
o Load and unload merchandise
o Manage the assembly and arrangement of store displays
o Direct stage design for fashion shows
o Perform general maintenance of floor displays
o Provide support to the sales team, ensuring sales and service objectives
are met
o Assist with the display of merchandise
JC Penney, Westland, MI July 2006 to September 2006
Inventory Control Specialist
General Responsibilities
o Performed visual validation of received merchandise to description and
package details from original purchase order
o Managed the return to vendor process to include item documentation -
tracking, adjusting/destroying
o Performed inventory adjustments for quantity and price variance
o Trained new employees
Loehmann's, Northville, MI September 2005 to April 2006
Customer Service/ Sales Associate
General Responsibilities
o Prepared merchandise for purchase
o Assisted the store manager day-to-day operations of the sales department
o Provided friendly courteous service to all customers
o Operated cash register and handled payments from customers
FINISH LINE, DEARBORN, MI NOVEMBER 2002
TO SEPTEMBER 2005
Customer Service/ Sales Associate
General Responsibilities
o Compiled a series of inventory reports on daily, weekly, or
monthly basis and performed detailed analysis of item
performance
o Identified 'heavy' and 'low turn' inventory items and maintained
communication reports for sales team
o Operated cash register and handled payments from customers
Educational Background
Bachelor of Science in Communications, Eastern Michigan University,
Ypsilanti, MI, 2010
References
Patti Powell
Independent Education Management Professional / Professor
Baker College, Allen Park, MI
Email: accu5g@r.postjobfree.com ~ Phone 586-***-****
Jerome Bloodsaw
Corrections Officer
Fairfax County Sheriff Office
~ Phone: 313-***-****
Kim Barsanti
Receiving / Merchandising Lead
Lord and Taylor, Novi, MI
~ Phone: 248-***-****
Travis Herrington
Area Retail Sales Manager
AT&T, Detroit, MI
~ Phone: 313-***-****