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Customer Service Sales

Location:
East Lansing, MI
Posted:
February 26, 2014

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Resume:

accu5g@r.postjobfree.com ( ***** Piedmont, Detroit MI 48223 ( (H) 313-***-****

( (M) 313-***-****

Immediate Value Offered

o Excellent interpersonal and communication skills for the use of

networking, teamwork and presentations

o Notable experience collaborating with multiple departments to promote

organization's mission and vision

o Substantial experience with team development and project management

o Extensive experience in data collection, compilation of inventory reports

o Significant experience providing optimal customer service

o Proficiency in MS Office Suite, and document management

Professional Experience

Lord and Taylor, Novi, MI April 2007 to Present

Sales Support Specialist

General Responsibilities

o Perform in a manner consistent with company vision, mission statement and

operating principles

o Accountable for sustaining high levels of internal and external customer

service

o Produce and audit inventory reports

o Load and unload merchandise

o Manage the assembly and arrangement of store displays

o Direct stage design for fashion shows

o Perform general maintenance of floor displays

o Provide support to the sales team, ensuring sales and service objectives

are met

o Assist with the display of merchandise

JC Penney, Westland, MI July 2006 to September 2006

Inventory Control Specialist

General Responsibilities

o Performed visual validation of received merchandise to description and

package details from original purchase order

o Managed the return to vendor process to include item documentation -

tracking, adjusting/destroying

o Performed inventory adjustments for quantity and price variance

o Trained new employees

Loehmann's, Northville, MI September 2005 to April 2006

Customer Service/ Sales Associate

General Responsibilities

o Prepared merchandise for purchase

o Assisted the store manager day-to-day operations of the sales department

o Provided friendly courteous service to all customers

o Operated cash register and handled payments from customers

FINISH LINE, DEARBORN, MI NOVEMBER 2002

TO SEPTEMBER 2005

Customer Service/ Sales Associate

General Responsibilities

o Compiled a series of inventory reports on daily, weekly, or

monthly basis and performed detailed analysis of item

performance

o Identified 'heavy' and 'low turn' inventory items and maintained

communication reports for sales team

o Operated cash register and handled payments from customers

Educational Background

Bachelor of Science in Communications, Eastern Michigan University,

Ypsilanti, MI, 2010

References

Patti Powell

Independent Education Management Professional / Professor

Baker College, Allen Park, MI

Email: accu5g@r.postjobfree.com ~ Phone 586-***-****

Jerome Bloodsaw

Corrections Officer

Fairfax County Sheriff Office

~ Phone: 313-***-****

Kim Barsanti

Receiving / Merchandising Lead

Lord and Taylor, Novi, MI

~ Phone: 248-***-****

Travis Herrington

Area Retail Sales Manager

AT&T, Detroit, MI

~ Phone: 313-***-****



Contact this candidate