Manager Management

Kassaundra kanagy

*** ****** **** *********, ** *1525 614-***-****

*****************@*****.***

Results driven HR professional eager to contribute extensive

knowledge and experience toward actively supporting a dynamic

organization while optimizing HR practices and procedures to drive

results. Process focused team player with strong experience in

talent acquisition, organizational development, compensation,

benefits, performance management and new employee on boarding.

Areas of Knowledge & Strength

HRIS Client Client Needs Analysis

Data Management Maintenance/Retention Orientation

Crisis Management Employee Training Staff Recruiting and

Staff Supervision Programs Hiring

Employee Relations HR Policies & procedures Interviewing and

Talent acquisition Staff Retention selection

Microsoft Suite Market Analysis/Research FMLA/ADA/EEO/WC

Turnover planning Benefits Administration Termination procedures

and reduction Payroll Employee recognition

Strategic forecasting for and referral programs

open positions

Professional Experience

The Garden City Group Inc. ... Dublin, Ohio October 2010 to November

2013

HR Manager

. Successfully managed recruiting for one of the largest settlements

in history, including ramping up staff by 1,000 people in two

weeks for a 24/7 operation.

. Implemented an onsite staffing model to streamline processes and

to develop preferred vendors to support the demanding recruiting

model. This included going from fourteen vendors to two based on

vendor performance.

. Created a recruiting model that would ensure there was always a

qualified candidate pool to fill positions when needed.

. Streamlined our timekeeping process to ensure all agency staff was

paid accurately and timely.

. Partnered with management and HR team to analyze organizational

structure, job content, performance standards and overall

assessments of all programs and practices against relevant

comparable companies and industry and markets.

. Managed all employee relations issues; coached management team on

day- to-day employee and performance issues. Ensured adherence to

federal, state and local employment laws; assured that

implementation of policies, procedures and reporting are in

compliance with state and federal laws.

. Supported all HR business initiatives. This included but is not

limited to performance management, talent review, compensation

programs and relevant business and HR metrics that drove our

business models.

. Managed a variety of projects for a Contact Center to support the

ongoing initiatives within the business and the HR function.

. Responsible for all employee engagement activities and functions.

Ultimate Staffing Services, L.P. ... Dublin, Ohio October 2007 to July

2010

Service Manager/Recruiter

Human Resource functions include:

. Recruiting employees using CareerBuilder, Monster, and other search

engines to find strong talent for top professional placements.

. Administer assessments to ensure hard and soft skills are validated

prior to a candidate starting a new position.

. Completing all employment documentation from online application

through background information and all required tax and EEO

documents all according to appropriate laws and regulations.

. Selecting and placing employees with client companies ensuring the

employees are given orientation and on boarding information in

accordance to the organization's procedures.

. Extensive account service including follow up and documentation for

all new hires as well as counseling information and termination

procedures.

. Filling orders for new employees needed including creating job

descriptions, managing qualified talent, conducting behavioral

interviews with candidates and negotiating pay rates when offers are

made.

. Maintaining relationships with associates and ensuring they are

fully engaged in the work place to increase retention and lower

turnover costs.

. Responsible to weekly payroll including overtime procedures,

vacation pay and performance bonuses.

. Administered sexual harassment and benefits training to employees.

. Trained in drug test administration, background check procedures,

and e-verify.

Sales functions include:

. Lead generation and communications with prospects both in person and

over the phone.

. Overcoming objectives to form a strategic partnership with hiring

managers.

Smokey bones bbq ... Columbus, Ohio February 2004 to February 2008

Manager in Training

Starting out in a service capacity successfully completed all projects and

requirements of the manager in training program, gaining management and

leadership skills.

. Gained knowledge of importance of customer satisfaction and peer

supervision.

. Trained in ordering and receiving procedures including inventory

and profit/loss information.

. Traveled to new restaurant locations to train staff for the opening

of the new facility.

. Organized training classes for all new servers and bartenders to

ensure shifts were fully staffed at all times.

. Maintained training program for all new employees to ensure the

correct amount of hours in each position was achieved.

. Was a strategic partner to the management team when a last minute

shift or position needed to be filled.

Education

Franklin University Columbus, Ohio

Master of Business Administration with a concentration in Human Resource

Management, 2009

Bachelor of Science in Human Resource Management, 2007

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