Customer Service Sales

Isabel Quintero

*** ****** **. ******, ** ***** 603-***-**** ***************@*****.***

Objective

To obtain a fulltime position in customer service, where I have the opportunity to further my experience and

knowledge, and use the skills I have acquired to help serve the customers that come in.

Profile

Hard working individual with the ability to adapt quickly to any work enviroment. Capable of picking up

skills quickly and applying them successfully. Major strengths include excellent communication skills,

customer service, team player, computer skills and attention to detail.

Skills Summary

1. Quick learner 5. Organizational skills 9. Multi tasking skills

2. Bilingual (fluent in Spanish) 6. Reliable 10. Problem solving skills

3. Communication skills 7. Customer Service 11. Hard worker

4. Team player 8. Self Motivated 12. Computer skills

Employment History

BANK OF AMERICA – Nashua, NH

Teller, 2012 to 2014

1. Promoted from Teller to Sales and Service Specialist

2. Processing customer transactions, and cash handling

3. Balancing my drawer

4. Deepening custumer relationships

5. Achieving banking center performance goals

6. Managing risk, and protecting customer sensitive information

7. Working as part of a team to meet goals

8. Helping translate for our Spanish speaking customers

9. Actively coaching, and demonstating Bank of America core values

10. Learning about products, and helping customer uncover needs

VECTRON INTERNATIONAL – Hudson, NH

Product Processor, 2011 to 2012

11. Inspecting product at rapid speeds, while maintaining a high level of accuracy.

12. Working with computers all day to process orders and print labels.

13. Labeling product, and shipping it to clients

14. Maintaining a clean work area, and equipment

15. Working as part of a team to finish daily production goals

BEST BUY – Nashua, NH

Sales Associate, 2009 to 2011

1. Processed transactions

2. Learned everything about the newest technology

3. Worked with a grand variety of people

Isabel Quintero

4. Leaned to use communication to overcome obstacles

5. Trained other employees

6. Worked with Microsoft Word, Excel, and Outlook.

7. Helped solve customer issues

8. Mett daily sales expectations

CIRCUIT CITY – Amherst, NH

Customer Service/Sales, 2008 2009

1. Processed transactions

2. Helped build the new consept store called “The City”

3. Learned basic computer skills

4. Helped prevent theft

5. Learned to build relationships with customers

6. Went from customer service to commissioned Sales Associate

7. Solved customer issues

Education

HIGH SCHOOL Adult Learning Center, Nashua, NH

GENERAL STUDIES – Nashua Community College (class of 2013)

20b Fairmount St Nashua, NH 03064 603-***-**** **************@****.***

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