Customer Service Executive Assistant

Patrice Preston

***** *********

Houston, TX **060

Phone: 832-***-****

Cell: 832-***-****

E-Mail: **********@*****.***

Professional Summary

Highly organized and detail-oriented [Executive Assistant] with more than [7] years experience supplying thorough, organized administrative support to [3] senior executives.

Skills

Professional phone etiquette

Customer service-oriented

Accurate and detailed

Fast and efficient service worker

Dedicated team player

Highly organized

Articulate and well-spoken

Filing and data archiving

Meeting planning

Advanced clerical knowledge

Invoice processing

Customer service-oriented

Pleasant demeanor

Work History

December 2012 to April 2013

Jack in the Box Houston, TX

Cashier

Consistently provided friendly guest service and heartfelt hospitality.

Operated the drive-through window and sales register quickly and efficiently.

Greeted customers and provided excellent customer service.

Built loyal clientele through friendly interactions and consistent appreciation.

Followed food safety procedures according to company policies and health and sanitation regulations.

April 2010 to June 2012

Renassiance Healthcare Houston, TX

HIM Clerk, Executive Assistant

Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.

Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.

Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.

Located and attached appropriate files to incoming correspondence requiring replies.

Frequently used word processing, spreadsheet, database and presentation software.

Developed and maintained an internal client filing system.

August 2008 to March 2010

White Diamonds Auto Salon Houston, TX

Receptionist

Handled all incoming information requests for several busy executives.

Screened personal and business calls and directed them to the appropriate party.

Managed and reviewed filing and office systems.

Sourced and ordered office equipment and supplies.

Developed professional relationships with reliable vendors, including dry cleaning, tailors and designers.

Filed paperwork and organized computer-based information.

Answered a high volume of phone calls and email inquiries.

Education

2007 Academy of Healthcare Professions Houston, TX

Certification Medical Billing/Coding

1999 Humble High Humble, TX

GED

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