Cecilia Arreguin

***** **** ****** 408-***-****

San Jose CA, 95127

acctsd@r.postjobfree.com

Summary

An experienced administrative support specialist, with 5+ years of experience in the customer service industry. A motivated and

effective team player with proven ability to analyze issues, set priorities, implement projects, and achieve successful results working

independently within assigned time lines. Knowledgeable individual with a high degree of quality and a mindful eye to cost cutting.

Ability to multi-task and change direction quickly in a fast paced, complex environment with competing demands. Possess strong

analytical skills, sound business acumen and exert a strong positive influence. Can relate easily to a broad spectrum of people, and

speak, and write with logic, clarity, and conviction. Bilingual professional (English/Spanish).

Special Skills and Knowledge

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• •

Microsoft Suite Word, Excel, PowerPoint, Outlook Certified Medical Terminology Translator

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SAP Familiar with HIPPA, OSHA,GMP,and ISO Regulations

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Sales Force Data Entry

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File Maker Pro 10 key Touch 55 WPM

Education

AA in Business Management with emphasis in Property Management

Stevens Henager College, Salt Lake City UT 2010-

2012

Work Experience

Atr International (Customer Service Coordinator/ Administrative Assistant ) May 2013-

Current

Data Entry (Execute job placement orders in a timely manner)

Update candidate and employer profiles –verify and maintaining records(Document Management)

• On-boarding for new employees (sets up network access, Badge access, etc.)

• Order supplies and stock inventory

Generate company reports to Executive personnel(CEO/VP of Sales)

Schedule and Manage demanding Outlook Calendars

Provide customer support- Meet and Greet guests and clients

Manage mail room (Fedex,USPS,UPS,etc.)

Create and edit job posting on websites ( Monster, Indeed, Dice, Career Builder)

Securematics (Finance Assistant) Contract January 2013-

May 2013

Assist with recovering state and federal tax documentation

Provide project updates to managers

Update Internal customer information

• Proofread Contracts

Provide customer service via phone and email

Provide support to customers pertaining to previous Income tax records

Ryder Rental and Leasing (Rental Management Associate/Dispatcher) Contract July 2012-

December 2012

Sales, marketing, Operations and Asset management

Accounts Receivable

Resolved scheduling conflicts with vendors

Front line sales agent for commercial vehicle rentals

Provide backup assistance to dispatch Director

Fleet management, responsible for scheduling preventative maintenance for a fleet of 700 vehicles

• Contract Administration

Comcast (Collections Account Executive) Contract May

2011-April 2012

Handled account receivable and cash flow, secured payments via CC and electronic check

Gathered statistical information, generated financial reports and presentations

Account Reconciliation

Generate quarterly statistic information for upper management

Gold’s Gym (Front Desk Coordinator) September

2009-July 2011

Provided control of front desk area

• Greeted guests/Provided Customer Service

Scheduled appointments and maintained business calendar

Processed warranties for equipment owned by the facility

Generated purchase orders/ Inventory Control

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