Vonda McDaniel
Houston, TX *****
*********@*****.***
Objective To obtain a position that will help utilize my
communication, leadership, and medical and
phlebotomy skills, which will allow me to enhance a
more effective work performance
Experience 01/2012-01/2014 Texas Children's Hospital
Houston,TX
Phlebotomy Patient Care Tech I
Follow patient identification policies prior to
performing phlebotomy.
Interact with patients and parents to perform
procedures.
Use appropriate equipment/supplies, holding
techniques and know maximum blood draw volumes for
age and weight of patient.
Perform venipuncture, fingerstick, and heelstick
including: blood cultures, newborn screens,
d-xylose and glucose tolerances, etc.
Maintain Kanban system.
Use pain management techniques while performing
phlebotomy in the outpatient setting.
Engage the parent in selecting the appropriate
position.
Prioritize and transport specimens.
Investigate incidents of lost specimens and other
problems with the pneumatic tube system.
Order and Process specimens.
Centrifuge, aliquot and label specimens.
Verify patient demographic information.
Perform specimen order entry and verification.
Greet parents and patients; clarify procedures and
ask questions to determine needs; listen carefully
and provide information.
Answer the telephone; transfer calls, issue
results, search for tests performed; take orders
for test requests.
Take responsibility for customer issues or
complaints and help provide a solution. Manage
phone calls in the Call Center and Defect
processing lines.
01/2005-01/2012 Bio-Mat USA Houston, TX
Senior Training Coordinator, Assistant Manager and
phlebotomist.
Oversee associate area training and assist other
Designated Trainers to assure all training follows
procedural requirements as defined in the donor
center Standard Operating Procedure Manual.
Manage Monthly Staff Meetings
Perform new hire orientation and initial associate
training
Maintain thorough familiarity with State and
Federal Regulations, FDA approved Standard
Operating Procedure manual, OSHA, CLIA, cGMP as
well as all internal company procedures.
Perform a variety of routine techniques using
standard equipment like vacationer tubes and
sleeves, tourniquets, syringes and butterfly
needles
Delivered blood samples to various departments as
required.
Handled venipuncture, electrocardiogram, urine
analysis, blood testing, centrifuging and
autoclaving.
Handled phone calls from patients and doctors for
scheduling appointments.
Confer with patients to obtain information for
laboratory records, explain procedures, allay fears
and elicit cooperation.
Other duties: Preparing, processing, labeling and
storing patient specimens and samples according to
departmental procedures for subsequent analysis by
Clinical Laboratory staff,
Providing technical guidance to phlebotomy students
assigned to work area, maintaining inventory of
supplies, and stocking supplies on carts and hand
trays.
Retrieved and filled medical records and reports.
Prepared and coordinated specimens and cultures for
dispatch to laboratory.
Disconnect and dispose of all contaminated
disposable equipment.
Perform 40-50 venipuncture a day
Proper setup of all equipment and disposable
supplies.
Site preparation and phlebotomy according to
established procedures.
Obtain necessary samples accurate and efficiently
Place units/samples in freezer
Final packing of units for daily shipment
Ensure that donor suitability is determined through
initial check of accumulated data
Ensure that pre-donation medical screening is
performed in accordance with established guidelines
by taking of vital signs,performing finger stick
and asking medical history questions
Ensure routine medical histories are being
performed in accordance with established guidelines
Oversee associate area training and assist other
Designated Trainers to assure all training follows
procedural requirements as defined in the donor
center Standard Operating Procedure Manual.
Manage Monthly Staff Meetings
Perform new hire orientation and initial associate
training
Maintain thorough familiarity with State and
Federal Regulations, FDA approved Standard
Operating Procedure manual, OSHA, CLIA, cGMP as
well as all internal company procedures.
12/2003-12/2004 Olive Garden Houston, TX
Waitress
Serve alcohol in accordance with state liquor laws.
Responsible for serving approximately 50 patrons
per dinner shift.
Advise patrons on the daily specials
Advise on the details of a 30- entr e menu.
06/2003-11/2003 Downtown Aquarium Houston, TX
Parking Teller
To direct cars to park.
To collect money for parking.
09/1999-04/2003 Angelo's Columbia, SC
Cashier at fast food resturarant
To serve customers.
Education National Institute of Technology Medical
Assistant Certification
Eau Claire High High
School Diploma