Customer Service Sales
Resume:
Tracey Hawkins
075******** ***************@*******.**.**
Personal Profile
A hardworking, highly motivated and reliable individual with a wealth of
experience in customer service in the retail sector. Adaptable with
excellent interpersonal skills and the ability to work well as part of a
team or on own initiative in order to meet desired targets and objectives
in a customer focused environment.
Key Skills & Experience
1. Deliver high standard of customer service - experience managing
complaints
2. Professional appearance and manner - polite, friendly and helpful
3. Supervisory experience - comfortable taking on responsibility
4. Reliable and trustworthy - excellent attendance record
5. All stock management duties - including stock takes, ordering and
dealing with deliveries
6. Excellent communication skills - with both colleagues and customers
7. Team player - always help others where needed
Employment History
Assistant manager Garden Gate,leeds
Sept 2012_ nov 2013
Sales Adviser Debenhams, Leeds Nov. 2010 -
Jan. 2011
1. Temporary seasonal contract based in the ladies and menswear
department
2. All customer service duties - answering enquiries, fitting room
duties, dealing with returns
3. Cash handling, using a till and cashing up at end of each shift, and
store card payments
4. Stock control - distributing new stock, front of house presentation
Care Assistant Balihousie, Scotland Dec. 2009 -
Feb. 2010
1. Residential home for the elderly including specialist dementia unit
2. Providing all aspects of personal care: washing, bathing, dressing
3. Serving meals and assisted feeding
4. Recording all work done and following personal care plans
5. Liaising with relative, social services, primary care and other health
care professionals
Sales Adviser Wilderness, Scotland Jan. 2009 -
Nov. 2009
1. Outdoor clothing and specialist equipment retail outlet
2. All customer service and stock management duties including
demonstrating excellent product knowledge and advice
Employment History Continued
Manageress Pitlochry Dry Cleaners, Scotland Jan. 2007 -
Dec. 2008
1. Responsible for day to day running of the shop
2. Till work, cash handling and banking duties
3. Key holder responsibilities
4. Operating dry cleaning machinery
5. Supervising four staff member
Assistant Manager Click Photo Point, Leeds 2000 - 2006
Sales Assistant Max Spielman, Leeds 1998 - 1999
Sales Assistant Paddington & Friends, Leeds 1996 -
1998
Education, Qualifications & Professional Training
Professional Training
Health & Safety 2010
Manual Handling 2010
Food Hygiene 2010
Dementia Awareness 2010
Education & Qualifications
SVQ Level 1 & 2 Health & Social Care 1996
Intake High School, Leeds 1986
1. O Levels: Maths, English, Art
Hobbies & Interests
I enjoy reading, bowling, and spending time with my friends and family
References are available on request
References are available on request
Contact this candidate