Customer Service Real Estate

Location:

Davenport, IA

Posted:

February 22, 2014

Contact this candidate

Resume:

Neil Reid Jr.

*** ******** *** ****: 563-***-****

Davenport, IA 52803 Cell: 563-***-****

Email: *********@*****.***

EDUCATION:

Brown Mackie College (Paralegal Associates Degree Program) Bettendorf, IA

(2011-2013) 2119 E. Kimberly Rd, 52722

Denison Job Corps Center-Medical Administration Diploma Denison, IA

NHA (National Health Career Association) Issued October 25, 2010

CERTIFICATES

Brown Mackie College

• 2012 Honors

• 2012 & 2013 Perfect Attendance

Apac

• Member Compliment of Service- 7/17/12 & 1/24/13

QUALIFICATIONS:

• Works well without supervision

• Intermediate skills with MS Excel, Word and PowerPoint

• Ability to prioritize and remain focused on the essence of an issue

• Excellent with customer support services

• Skilled at learning new concepts quickly while working well under pressure

• Completed an Advanced Leadership course

EXPERIENCE:

11/13-Present Law Offices of Priester & Shie (601 Brady St.., Ste 220, 52803) Davenport, IA

Paralegal

• Closing both real estate & corporate files

• Creating documents for clients for release of abstract

• Managing multi-lined phones

• Analyzing HUDs & other documents to determined whether client bought or sold several properties

• Terminating files for deceased clients after given proper consent

03/13-04/13 Gallagher Millage & Gallagher Law Firm (3870 Middle Rd., 52722) Bettendorf, IA

Paralegal Intern (Internship site)

• Managed Multi-lined phones

• Scheduled appointments

• Filed documents both numerically & alphabetically

• Made case briefs for upcoming cases

• Sorted mail to be sent out to clients

01/12-03/13 APAC Customer Service (250 E. 90th St., 52806) Davenport, IA

Customer Service Representative (Express Scripts Program)

• Resolve multiple patient concerns

• Manage multi-lined phones

• Organize customer files

• Efficiently assist patients in a timely manner

10/10-11/10 Denison Job Corps Center (10 Opportunity Dr., 51442) Denison, IA

Clerical Assistant (Work-based learning program)

• Dispatched

• Managed multi-lined phones

• Processed client files and schedule appointments

• Handled various bookkeeping duties

• Sent off business professional e-mails

REFERENCES

Shane Samples, Business Communications Instructor

Brown Mackie College

2119E.Kimberly Rd

Bettendorf, Iowa 52722

563-***-****

Attorney: Tionn Fambro, Family Law Instructor

Brooks Law Firm

3725 Blackhawk Rd. Suite 200

Rock Island, IL 61201

309-***-****

Attorney: Thomas E. Shie, Real Estate Law

Law Offices of Priester & Shie

601 Brady Street

Suite 220

Davenport, IA 52803

563-***-****

Deborah Flink, Medical Administration Instructor

Denison Job Corp Center

P.O. Box 610

10 Opportunity Dr.

Denison, Iowa 51442