ALLISON M. MILLER

*** ****** *** ***** ***.

McDonough, GA 30253

Cell: 706-***-****

E-mail: accskl@r.postjobfree.com

EDUCATION:

University of Tennessee at Chattanooga (December 2009)

B.S. – Food/Nutrition

Track – Consumer Foods

CERTIFICATIONS:

o ServSafe

o HACCP

AREA OF EXPERTISE:

o Food Science/Chemistry Excellent Written/Verbal Communication Skills

o Product Development/Packing Excellent Time Management Skills

o USDA/FDA Excellent Problem Solving Skills

o Audits/Safe Quality Foods Multi-Tasking/Detail-Oriented

o Food Safety/GMP Team Player

o Allergens/Non-Allergen Self-Starter

ANALYTICAL TESTS:

o Water Activity Brix

o KF Moisture pH

o Dextrose Equivalent Specific Gravity

o Viscosity Solids/Acidity

o Sensory Color Flex

o Cheese Particles Moisture/Fat

o Color Dye Solution Temperature

o Density First Bottle Weights

AWARDS:

o Honor Roll

o Honor Graduate

o Who’s Who’s Georgia High School Students

o STAR Career Award

o Leadership Award

o A&B Student Award

o Freshmen Outstanding Math & Science Award

Experience

Quality Bench Technician, Ken’s Foods, Inc.

January 2013- Present

o Test each batch for acid, salt, viscosity and color; making sure that they are in specification

o Give correction to any batches that are out of specification

o Test filler before each line start up

o Calibrate thermometer daily to check against SOP

o Collect, analyze, and enter data in computer system for specific products

o Test finished product for acid, salt, viscosity, and color every hour

o Inspect labels, codes, and weights on finished products to make sure that they meet quality standard

o Place products on hold that do not meet specifications

o Collect samples for shelf-life and micro-plating

o Calibrate acid and salt titrations daily

o Weight and collect cheese particle samples from finished gallon lines

o Assist with any maintenance or troubleshooting issues with machines

o Other duties as assigned

Quality Assurance Technician I, Farley’s and Sathers Candy Company

April 2011- July2012 Chattanooga,TN

o Conducted daily analytical test experiments in a timely and accurately manner

o Performed quality control audits on products in the production area to determine packaging fill,

labeling, coding, and errors for defects

o Analyzed and prepared quality control samples for sugars, colors, flavors, and chocolates for brix, pH,

or viscosity solutions

o Maintained a clean, neat, and organized laboratory according to good housekeeping and laboratory

safety standards

o Assisted in monthly GMP/Sanitation audits

o Prepared colors and flavors samples and standards according to standard formulas used in color/flavor

SOPs and laboratory analysis methods

o Assisted with any maintenance or troubleshooting issues weekly

o Operated and calibrated laboratory instruments daily

o Provided and analyzed experimental observations records and checked specifications standards during

production process

o Validated and adhered to company regulatory policies and specifications with Environmental Practices,

GMP, HACCP, and quality control procedures

o Documented and interpreted data entry into plant information system to allow generation of reports for

plant operation procedures

o Worked with R&D Analytical Laboratory Department with new product development testing and

evaluation

Customer Service Representative, Shaw Inc.

February 2011-April 2011 Dalton, GA

o Answered phones professionally and responded to customers’ requests and problems

o Assisted customers product and service information

o Researched, identified, and resolved customers issues using the Shaw Inc. computer system

o Completed call logs and reports daily

o Processed orders, forms, and applications

Sales Associate/Cashier, Target

February 2011-April 2011 Chattanooga, TN

o Greeted and welcomed customers entering the store

o Assisted customers in person

o Processed sales and payments

o Resolved customers complaints

o Maintained a clean and orderly checkout area

o Color coded, priced, and sized clothing on sales floor

o Washed kitchen equipment and tableware

o Cleaned and sanitized kitchen tables

o Set out and put away furniture

WIC Nutritionist Intern, Whitfield County Health Department

May 2009-June 2009 Dalton, GA

o Assisted and recommended individualized nutritional care plans for clients/families

o Conducted nutritional care intervention plans including dietary recommendations and

nutrition counseling

o Graphed and documented children’s measurements for WIC program eligibility

o Assisted with new clients and educated clients on nutrition and physical activity

o Prepared material for new clients and assisted with clerical duties daily

o Recorded and completed client nutritional services required and client documentation

o Helped teach weekly WIC nutrition education group sessions and any other assigned duties from

supervisor

Health Coach, Urban League of Greater Chattanooga

September 2008-May 2009 Chattanooga,TN

o Motivated and encouraged the clients to eat better by using MyPyramid

o Identified and provided customized dietary plans for weight management and health/fitness goals

o Conducted monthly cooking demos and nutrition classes for 25 clients

o Reviewed and provided tips for healthy dinning out/eating on the run under a weekly deadline

o Counseled clients on exercise, heart healthy lifestyle, and diet issues

o Analyzed and conducted surveys and follow-ups for clients complaints to ensure customer

satisfaction

o Planned and evaluated monthly health assessments to identify any discrepancies

o Developed short and long term health and exercise goals for the clients

o Cultivated and maintained relationships with clients by phone, e-mail, or in person

COMPUTER SKILLS:

o Microsoft Office – Word (50 wpm), Excel, PowerPoint, and Access

o Statistical Process Control Program

o Customer Information Control System

REFERENCES: Available upon request.

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