Customer Service Sales Representative

Alexandria Victoria Matthews

**** ******** ***

Mableton, GA 30126

803-***-****

**********.********@*******.***

JOB OBJECTIVE:

To secure employment as an Entry Level Recruiter with an organization that will allow

me to fully utilize my education and skills.

CRITICAL THINKINKING SKILLS:

• Using logic to identify the strengths and weaknesses.

• Using reasoning to determine solutions to the problems.

• Analyzing information and data in order to cultivate decisions.

SALES & MARKETING SKILLS:

• Increased corporate retail and small business revenue through market research and

promotion.

• Evaluated target markets and proposed marketing strategies.

• Made cold calls and follow-up calls to maintain business.

• Building relationships and exceeding set targets.

CLERICAL SKILLS:

• Composing and typing correspondence, answering phones, word processing and

creating reports.

• Operating all office machinery and proficient in the use of office software,

including: Word, PowerPoint, Excel, and Microsoft Office.

• Coordinate and manage meetings, conference calls, and special events.

CUSTOMER SERVICE:

• Develop and maintain relationships to maximized high customer satisfaction and

revenue.

• Develop and instructed workshops to assist customers, interpreted and delivered

information; proposed suggestions, provided guidance; identified, investigated

and resolved conflicts.

• Articulate and very effective working with people of different backgrounds and

temperaments.

EMPLOYMENT HISTORY:

Retail Consultant, Sprint, Charleston, SC, 2012-2013

Business Development Representative, JT’s Auto Group, Columbia, SC, 2012-2012

Greeter, Mountain LTD Staffing/ Verizon Wireless, Orangeburg, SC 2010-2011

Sales Representative, Best Buy, Summerville, SC, 2008-2010

EDUCATION:

Master of Business Administration, University of Phoenix, Columbia, SC

Bachelor of Arts in History, Claflin University, Orangeburg, SC

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