Customer Service Sales
Resume:
Rochelle Jones
Kennesaw, GA 30144
**************@*******.***
Professional Overview
Sales Career Counseling
Telecommunication/Call Center
Interviewing/Recruiting Business Development Assistant Property
Management
Customer Service Presentations/Career Fairs Trainer
Bachelor of Science in Business Administration Emphasis in Marketing
Saint Louis University, St. Louis, Missouri
Office Applications Certificate-St. Louis Community College
(Microsoft Word, PowerPoint, Customer Service and Professionalism)
Highlights of Qualifications
• Conducted individual and group interviews, tours, career fairs, and orientations.
• Career Counseling and assessments to train and enhance skills to work ready and
employment.
• Awards for the most quality enrollments to start and retain students.
• Promoted to Career Services to develop employment and externships for
graduating students.
• Developed business via phone, internet, site visits, networking, and career fairs.
• Outstanding sales, customer service, and productivity in a high volume call center
and later promoted to other departments including work in process, technical
support and outage management.
• Provisioning in telecommunications support to technicians and customers in the
field with installation and trouble shooting.
• Have experienced various promotions including, assistant property management,
Career Services, telecommunications, multiple state responsibilities, and
recruiting.
• Experience handling high volume incoming and outgoing calls.
Work History
Career Counselor/Presenter-Temporary External Funds 7/12-6/13
St. Charles Community College- at St. Peters, MO Career Center
Education Coordinator 8/09-
05/11
Vatterott College –St. Charles, MO
Promotion from Admissions Sales to Career Services 5/06-7/08
Missouri College-St. Louis MO
Promotions (Customer Service Sales, Work In Process, Outage Management in
Dispatch)
Charter Communications-Town and Country, MO 2/01-
10/04
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