Sutharson Stephan Pakkiyanathan

Flat ** Alain Court

** ********** ****

London

NW10 8GL

E-mail: accrhq@r.postjobfree.com

Mobile No: 079********

Home No: 020********

PROFILE:

My previous work experience has allowed me to build and develop many essential skills such as

team-work, motivation, communication, flexibility and organisation which are the foundations that the

business organisation is built on. I have used these skills to fulfil previous job roles to a high standard

and to complete my studies. This will enable me to incorporate my skills into the position as an admin

receptionist because I will be liaising with work colleagues and departments within the business

organisation. I am a confident and ambitious individual who has developed essential experience

alongside my studies which will allow me to work within the business organisation.

KEY SKILLS:

Delivering exceptional administrative service

Having a team-oriented approach to working

A proven track record of driving sales

Excellent customer care skills

Track record of achieving agreed retail objectives

Can work efficiently and accurately in a fast paced service driven environment

Extensive knowledge and experience with office, SAGE instant accounts, Dreamweaver

Fluent German speaker/reader/writer

EDUCATION & TRAINING:

Sept 2012 - Present Coventry University

BA Accounting and Finance Undergraduate

Oct 2011 - Nov 2011 Leap

Certificate of Completion

Three week essential skills workshop covering effective

communication skills as well as time management goal

setting and self-development

Sept 2009 – July 2011 Alperton Community School

3 A Levels Grades A-C

Sept 2008 - July 2009 Alperton Community School

3 AS Levels Grades A - C

Sept 2003 - July 2008 Alperton Community School

9 GCSE’s Grades A*- C

Sutharson Stephan Pakkiyanathan - Curriculum Vitae

EMPLOYMENT HISTORY

Next

Sales Assistant

Dec 2011 – Jan 2012

Approaching customers to offer customer service

Recovering the shop floor

Putting stockroom items on the shop floor

Working on the tills

Assisting customers in fitting rooms

Working as part of the team to achieve daily targets

IKEA

Sales Assistant

May 2010 – May 2010

Working friendly and interactively with young children and carers

Had to confidently tell stories in order to entertain the children

Assisting the children, whilst carrying out fun tasks

Ensuring the children were kept safe at all times

Being a supportive team player

Effective recording of personal data

Tesco

Customer Service Assistant

Apr 2010 – Apr 2010

Joined the Fair Trade Team with Tesco’s confidentlysetting up a mini store

Handing out leaflets and promoting the Fair Trade products

Engaging with customers and discussing the product and the organisation

Obtain feedback to assess customer satisfaction

Successfully creating data using a survey

Cycle King

Customer Service Assistant

May 2009 – May 2009

Working as a team in a bicycle workshop repairing bikes

Helping customers with their queries

Used computerised till to collect payments

Ensuring the workshop was always kept neat and tidy

Replenishing the store

Sutharson Stephan Pakkiyanathan - Curriculum Vitae

INTERESTS& HOBBIES:

I enjoy travelling to different countries and learning about different cultures and languages. I strive to

keep fit by taking part in various sporting activity and departing for a morning jogs and visiting the

gym. This provides me with self-discipline and socialising with my peers. Fashion is also a profound

interest of mine, as I like to appear well presented.

References available upon request

Sutharson Stephan Pakkiyanathan - Curriculum Vitae

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