Professional summary
. SAP BASIS Administrator with around 8 years of IT experience and
relevant SAP BASIS experience which includes Full cycle
Implementation, EHP upgrade, System copy, System refresh, client copy
and other client administration, involved in OSDB migration, 24/7
Support, Security, Maintenance and Monitoring.
. Expertise in Installation, Post configuration and Support of SAP ECC
6.0, EHP 1-6, Netweaver 7.0, EHP1 includes (HR, CRM), ECC 5.0, SAP R/3
4.6C, Knowledge Warehouse including Netweaver 7.0, SAP SCM, CRM, MDM,
GRC, HR application servers
. Expertise in System Analysis, Design, Development and SAP & Database
Administration of SAP R/3 (4.6C, 4.7EE, ECC 5.0, ECC 6.0 and NW'04s
products (Central Instances, Application Servers and SAPGUI
Distribution servers) on various platforms with Oracle 11g, 10g, 9i
/DB2 / MS SQL Server 2008/2005.
. OS and hardware migration for SAP BW
. Expertise in EHP5/4 (SAP Enhancement Package) upgrade on HR and ECC
system.
. Database Administration on Oracle RAC cluster with two nodes, Oracle
10g and 11g using SAPDBA, BRTOOLS, extending table spaces, OEM etc.
. Installed and configured Application Server (Dialog Instance) for Load
balancing.
. Performed & Involved ECC 6.0, SCM, CRM, BW, HR, GRC, and Portal System
Refresh.
. Single Sign On Configuration (SSO) between BI and EP Systems.
. Setup and configure SAP Transport Management System (STMS) in the new
landscape and Systems.
. Familiar with Solution Manager 7.0/7.1 CEN Monitoring, Maintenance
Optimizer, and EWA report, CHARM, Service desk.
. Experience in Performance Analysis, Monitoring Entire Landscape &
Tuning Procedures for an Optimal System Performance, Collecting
Statistical Records & Activating Traces. SQL Optimization, Business &
Configuration process changes, Archiving, OSS Notes.
. Experience in scheduling of background jobs, spool administration,
system copies, applied support packs, reorganization of table space in
database, scheduling Update Statistics, Indexing.
. Strong experience on SAP R/3 Basis Administration, CTS Transport
Management, Oracle 9i,10g and 11g Database Administration, System
Monitoring, Authorizations and System Security.
. Created and modified Single roles, Composite roles and Derived roles
using automatic profile generator (PFCG) to meet business requirements
by ensure users do not get more authorizations than needed or assign
missing authorizations to perform their tasks(SU53). Also experienced
in setting up Central User Administration (CUA).
. Client Administration- Client Creation, Local Client Copy, Client
Export and Import, Remote Client Copy.
. Applying hot fix SAP notes, Applying patches using Software Deployment
Manager (SDM), application of SAP support packs using Java Support
Pack Manager (JSPM) and SPAM / SAINT for ABAP Stack & JAVA Stack.
. Performed SAP Kernel, Oracle Patch upgrades activities.
. Performed user administration activities such as setting up user login
Ids and assigning and resetting passwords, locking and unlocking
users.
. Willingness and ability to quickly adapt to new environments and learn
new technologies.
. Excellent communication, interpersonal, problem solving skills and
will work independently as well as in teams.
. Managed, Co-ordinate the off-shore team worked on 24/7 model, Oncall.
TECHNICAL SKILLS
. SAP Versions:
SAP ECC 6.0, EHP1-6, SAP R/3 4.6C/ 4.7 EE SR2 (CCMS, CUA, IDES, TMS),
SAP BW 3.5/BI 7.0/EHP1, SAP EP 6.0/7.0/EHP1, Solution Manager
4.0/7.0/EHP1, TREX 7.0. SAP SCM, SAP CRM, SAP PI and GRC 5.3,10, BYD
FP 2.6, 3.5
. Operating systems:
HP UX 11, AIX 5.3, Linux 2.6, 2.6.16.60, Windows NT 4.0, Windows
95/98/2000/2003,DOS
. Databases:
Oracle RAC cluster, Oracle 10g, 11g, 9i, MS SQL Server 2008, 2005, DB2
UDB
. GUI Tools :
SAP GUI 640,710, 720, HP open view Service Desk, HPSC and BAC
[Business Application Centre] SPC,HP quality center, OEM
. TOOLS:
BRtools,Tidal, SAP CPS- Job scheduler, RADIX Suit, Solution Manager
4.0, 7.0 and Service Market Place, SPC, BSI Tax factory, Master tax,
Remedy, Zabbix, BMC, Filezilla, putty, Visual admin, Config tool,
TREXADMIN, SAP router, ehp installer,
. Language/Package- C, C++, Core Java.
EDUCATION
Bachelor of Engineering in Electronics from Mysore Vishweshvariah
Technological University, INDIA- Passed with top grade or Distinction (75%)
CERTIFICATION
SAP BYD FP 3.5 Certified
SAP SKILLS
> SAP ERP (6.0-EHP6): - Installed & Configured SAP ERP 6.0.Applied
supports, Enhancements packs, System refresh, Homogenous &
heterogeneous system copy. Kernel Upgrade, Performance optimization &
monitoring of Batch loads, CCMS alert configuration. Client copies,
STMS configuration, Security & authorization.
> SAP CRM: - Installed & configured SAP CRM 7.0.Involved in OSDB
migration for CRM 7.0, Configured single sign on between CRM & ERP,
Performance optimization & monitoring of Batch loads, CCMS alert
configuration. Client copies, STMS configuration, Security &
authorization.
> Business Intelligence (BI), Business objects (BO), Business
Warehouse(BW): Installation and Post installation activities on BI
7.0.Monitoring the extraction query. Installation of BW, Applying
support packs on BW system.. Performing system refresh activities on
BW system. Defining source system for extraction & adding system in
RSA1, Source system connectivity issue, monitoring of Process chains,
SSO configuration for portal systems, Source system configuration,
TREX admin, index creation or deletion or splitting, RSDBBIAMON2
checks.
> Enterprise portal (EP): Performed installation of Enterprise portal
(EP 6.0). Applied java support packages using Java Support Package
manger (JSPM) .Applied business packages to the system using SDM.
Configured Single Sign on (SSO) between Portal and SAP system, Worked
on System Administration and User Administration in portal
environments, Used VISUAL admin and CONFIGTOOLs for troubleshooting
java related issues, handled Server node issues, VIPS, network,
firewall, browser issues.
> Exchange Infrastructure (PI): SXI_MONI, SXI_MONITOR checking for all
type of errors (SOAP, JMS Etc). Integration Engine Administration,
troubleshooting Adapter configuration. Administration and
configuration activities in Integration Repository, Integration
Directory and Runtime workbench, IDoc issues BD87, BD88,WE20,WE21,
SMQ1, SMQ2, SMQR, SM58 etc
> SAP HR: EHP 6 upgrade for ECC, EHP 4 upgrade for HR system(ERP),
Taxfactory updates, BSI TUBS, Master Tax application, ESS/MSS
deployment, Performance issue etc
> Solution Manager: Worked on ChaRM requests, Service desk requests,
Configured and Generated Early Watch Alert Reports for all Production
systems in the Landscape. Generated Installation key, Defined and
configured Satellite Systems. Downloaded support packages using
Maintenance Optimizer for all systems in the Landscape. SMSY,
Configured Central system monitoring structure for Entire Landscape
through CCMS alerts, CUA.
> Performance Tuning: Research ABAP performance problems and advise
developers on code optimizations including SQL and index
recommendations. STAD, Sm51, Sm50, St03, St02, St05, St01, St06,
St04, Db01, Db02, Db12 etc.., load/stress testing.
> Database Administration: -Installation and Supporting ORACLE RAC
cluster with two nodes, ASM, Familiar with troubleshooting, concepts
ASM, SAN, OCR and VOTING DISKs, SCAN listeners, Performed Oracle DBA
functions including Tables pace management, Oracle performance problem
resolution, REORGS when required. Familiar with SAPDBA & BR*TOOLS for
Database Backup/Recovery (RMAN) and Space management. Performed
Disaster Recovery (DR) Exercises. Data guard, standby server,
Incremental, full and archive log backup management. Db parameter
review, Db cache, huge page configuration, etc
PROFESSION EXPERIENCE
Monsanto, Saint louis, USA- SAP Basis consultant Nov 2012 till date
Environment : ECC 6.0,Netweaver 7.0 with EHP1 BW, CRM 7.0, SCM 5.0,
Solution manager 7.1/7.0, SAP PI SAP EHP 1 for SAP NetWeaver 7.1, Portal
7.0, BI, BWA, BI EP, GRC 10.0
Legacy servers- MII, INDY
< Daily activities as a SAP BASIS administrator for multiple SAP system
mentioned above, handling Incidents, CHARM, Service desk requests on
daily basis.
< System copy and system refresh- dual stack, portal and abap system
< ORACLE RAC cluster database installation and support, OEM alerts,
Table space issues, Backup administration, DR with datagurad,
< Hardware and OS migration for BW- SUSE 2.3 to redhat
< EHP6 Upgrade for ECC 6.0
< Completed several SAP System migrations across data centers using
different techniques such as Backup and Recovery, Stand-by database
etc
< Kernel Upgrade & support pack upgrades,
< ESS/MSS deployment for HCM, Taxfactory - BSI TUBS application.
< Performed number of SAP System Copies/System Refreshes, Local/Remote
client copies, Client exports and client imports, Kernel upgrade,
< Configuring SICF/HTTPs/Webservice.
< Expert in administering SAP ABAP, PI and SAP Java instances using VA,
NWA,JSPM, SDM, Log Viewer Stand Alone and ConfigTool, XMB_IFR,
SXI_CACHE, SXMB_MONI, SMGW SMQ1, SLDCHECK, BD87, BD88,WE20,WE21
and PI Runtime WorkBench, Zabix
< Collecting Sarbanes Oxley Audit reports for ECC systems
< Snote application
< Performance issues- OEM, Zabbix, ST03, ST02, ST06, STAD, DB02, DB12,
Traces etc. Java trouble shooting with configtool, VISUAL admin, RFC
etc. stress testing,
< Transport failures, STMS configuration, daily import of several
workbench and customizing transport to QAS, Production and Training
systems using CHARM
< BO upgrade
< BWA blade server upgrade coordination
< Solution manager- EWA configuration, CHARM, Service desk, SMSY, DSWP,
MOPZ
Starbucks, Seattle, USA- SAP Basis consultant Aug 2012 till Oct 2012
Environment : ERP 6.0 with EHP5, Solution manager 7.0,
Functional : HR, Solution manager
Responsibilities:
< EHP5 upgrade for SAP HR with ECC 6.0
- Download EHP installer, EHP patches, check for the prerequisite
to get the stack bundle
- from Solman MOPZ get the related stack file
- Place the stack to EPS/In directory
- Run EHP installer to isntall ehp patches
- Post processing SPAU, SPDD adjustments
- Activation of related components
< Performance troubleshooting- Slow transports, jobs running slow, user
tcodes slow, etc.
< HR system copy
< High availability system
< Handling transport issues STMS and daily import of several workbench
and customizing transport using SAP Built in TMS as well as using TP
commands/Scripts at O/S level.
< ESS/MSS, portal management, Single sign on, software deployment, SDM,
JSPM etc
< BSI Tax factory - TUB applications
< Managing Master tax tool integration to sap, component installation,
RFC etc
< Snote application
< Kernel and support pack upgrades
< Disaster recovery
Skull candy, Bendpak USA - SAP Labs, SAP Basis and netweaver administrator
Oct 2011 to May 2012
Environment : BYD FP 2.6, 3.0, 3.5,
Functional : SCM, CRM, HR, FIN, SRM
BYD is new SAP product. This is commonly called as SAP Cloud technology.
This product is used by small and medium scale industries.
< Worked as a team lead
< Installing the SAP system and distributing them as tenant as per SAP
standard procedure
< Configuration of projects as per client's requirement.
Including/Excluding SAP domains like SCM, SRM, HR, FIN etc. with SPS
tool
< Downtime activity management for 1000+ clients.
< Handling sap standard transports for client systems for system
configurations
< BYD system upgrade from FP 3.0 - 3.5, SPDD SPAU adjustments
< Installation of Support packs, emergency patches
< System Backup Administration - online, offline backup
< Support during go live
< Support to customer problems- incident management
< Handling TREX issues
AXA group of solution, Switzerland. SAP Basis and netweaver administrator
Sep 2010 - Oct 2011
Environment : ECC 6.0,Ehp 1-4, Net weaver 7.0 (ABAP+JAVA), Solution Manager
7.0 Windows 2003 Server, Db2, MSSQL Server 2005, AIX 5.3
Functional : BI, HR, CRM, Portal, PI, FICO
Responsibilities:
< Lead the Basis team and delegated the work in performing daily checks
of the SAP Systems, performance tuning
< Involved in OSDB migration of CRM 7.0 from AIX, Db6 to Windows 2003,
MSSQL 2005
< EHP 4 installation with EHP installer for HR system to include travel
on demand.
< SPDD, SPAU adjustments after upgrade
< ESS/MSS package deployment, manage HR technical issues,
< Involved in implementing CPS job scheduler (CPS 8.0) for BI/BW jobs,
includes Net weaver installation NW 7.0 on windows server 2008 R2,
MSSQL 2008 R2.
< Performed Client copy/refreshes and the System Copies for multiple
systems like CRM, HR, BW etc
< Handling system Performance problems - Os level, Application layer,
and Db level
< Configured Transport Management System (STMS).
< Transport issues- Transport failures, Slow transport, RDD job monitor,
Import monitor, CHARM
< Solution manager - EWA, MOPZ, CHARMS,SMSY Solution_monitor, CHARM etc
< Handled support pack Upgrades SPAM/SAINT /JSPM/SDM
< Installed ESS/MSS for Net weaver system
< High availability system
< L1 L2 support for PI/XI system, VA, NWA,JSPM, SDM, Log Viewer Stand
Alone and ConfigTool, XMB_IFR, SXI_CACHE, SXMB_MONI, SMGW SMQ1,
SLDCHECK, BD87, BD88,WE20,WE21 and PI Runtime WorkBench
< Handled Kernel upgrades for multiple systems.
< Configure CCMS monitoring
< Disaster Recovery
< Data Archiving in SAP, SARA,DART, Open text, Store in Sharepoints
< Working on the day-to-day SAP Security request/issues. - SU01, PFCG,
SU10, EWZ5,
< Spool & Printer management- SPAD, SP01,
< Documentation -cook book preparation on activities/reports handled in
the project
Alliance Bernstein, USA, SAP Basis administrator June
2010 - Aug 2010
Environment : ECC 6.0,oracle 10g,
Functional : BI, HR, CRM, Portal, PI, FICO
< Handled SAP System migrations across data centers using different
techniques such as Backup and Recovery, Stand-by database
< Installed, configured, administered and monitored ECC6.0, SAP
XI3.0/PI7.0, EP7.0,
< Performed number of SAP System Copies/System Refreshes, Local/Remote
client copies, Client exports and client imports.
< Configured STMS and daily import of several workbench and customizing
transport to QAS, Production and Training systems under strict change
controls using SAP Built in TMS as well as using TP commands/Scripts
at O/S level.
< Expert in administering SAP ABAP, PI and SAP Java instances using VA,
NWA,JSPM, SDM, Log Viewer Stand Alone and ConfigTool, XMB_IFR,
SXI_CACHE, SXMB_MONI, SMGW SMQ1, SLDCHECK, BD87, BD88,WE20,WE21
and PI Runtime WorkBench
< Configuring SICF/HTTPs/Webservice.
< Integrated Portal with ABAP and NWDI systems and setup SSO for Portal
and ABAP systems
< Successfully performed SAP kernel upgrades, support pack (support pack
stack) applications and add-on installations.
< ESS/MSS, TAX factory Tub applications.
Hewlett Packard, India & USA SAP Basis and netweaver administrator July
2006 - May 2010
Environment :R/3 4.7, ECC 6.0,Net weaver 7.0, oracle 10g,HPUX 11
Functional : HR, CRM, SCIT, BW/BI, FICO
< Extensive hands-on experience with all SAP Basis administration tasks.
< SAP R/3 ENT 4.7, SAP HR & Payroll, SAP Netweaver BW 7.0, Solution
Manager 7.0, SAP EP 6.0 on HPUX, CRM 7.0
< Installed ENT 4.7/SAP HR /ESS/ BW 7.0/EP 6.0/CRM 7.0
< Expert in setting up of complex SAP transport management system
< Transport issues- Slow transport, Transport import failure etc.
< Installed, configured and upgraded BSI TaxFactory for payroll taxes
< Applied several SAP Notes (OSS Notes) and SAP support packs
< High availability system
< Data archiving
< Installed SAP Add-Ons and Plug-Ins to support business needs
< Expert in administering SAP EP 6.0 and SAP J2ee engine
< Installed and configured SAP EP 6.0 on UNIX for ESS and MSS
< Performed numerous System copies and system refreshes including SAP
Net weaver systems
< Configured EWA, SLA reports and central monitoring and central
administration in SolMan
< Experienced in configuring SAP Router, opening system connections for
SAP support
< Created OSS messages and opened access to Portal, ITS and telnet for
SAP support purposes.
< Defined SAP change control procedures and managing trouble tickets
using Remedy
< Highly skilled in performing complete and point-in-time SAP database
restores using BRTOOLS
< Experienced in SAP Security, Profile generator, CUA
< Performance monitoring and improvement through Tuning of buffers,
SQL's table buffering, load balancing, oracle tuning, DB2 tuning,
indexes and job scheduling.
< Implement and troubleshoot CTS problems, development activities
< Implement OSS solutions, patches, upgrades and system copies and read
ABAP programming.
< Performed database and kernel upgrades, system copies, Local and
remote Client copies.
< Installed Application servers, integrated with central instance and
configured the load balancing.
< Installed different languages on SAP R/3 systems.
< Regular activities like Configuring and testing RFC connections, Spool
management, handle updates, Dumps, Monitor and manage Batch jobs using
Tidal and SM37,
< Performance troubleshooting OS level, Db level, SAP level
Name: Shwetha Kiran
SAP basis Consultant