Manager Quality
Resume:
Scott Mick
Sylvania, Ohio **560
accrcc@r.postjobfree.com
Summary Results oriented, operations professional with extensive
experience improving organizations. Six Sigma Black Belt with
increasing responsibility in manufacturing for the automotive,
building material, and the electronics industries. Proven
performance with increasing customer satisfaction and exceeding
customer expectations. An aggressive problem solver with extensive
negotiating and communication skills. Pro-active manager with the
ability to hire, develop, and motivate a team. Persuasive leader
having the necessary skills to build positive relationships with
people at all levels of an organization. Experience with integration
of new acquisitions as well as Lean transformation.
Work Experience
Owens Corning Building Materials- Quality/Continuous Improvement
(September 2013 - Present)
Boral Stone (JV Owens Corning and Boral LLC) - Quality/Continuous
Improvement Leader (January 2011- August 2013)
Owens Corning Masonry Products- Quality/Continuous Improvement Leader
(August 2006 - January 2011)
Focused Lean improvements plan which created substantially improved
production capabilitiy as well as increasing overall capacity
Developed a strategic new product launch and manufacturing validation
process
Led implementation of the Boral Production System
Developed Quality strategy and vision for Masonry Products Division
Organized business unit improvement opportunities and aligned resources
to deliver results
Led Continuous Improvement teams with focus on scrap reductions,
operational efficiency improvements, and material cost take outs
Initiated product launch process including FMEA's to stream-line and
improve new product introductions
Developed warranty / return process to improve efficiency as well as
customer satifaction
Facilitated product transfers to new manufacturing locations
Owens Corning Automotive - Director of Quality
(September 2001-August 2006)
The start-up automotive segment of a composite and building
materials supplier
Johnson Controls Supplier of the Year
Created initial product development plans, conducted training for
program managers, and directed new product launches
Implementeded procedures for ISO9000 certification, contracted
consulting and auditing services
Initiated Quality Operating System and performance metrics for
automotive group
Developed toll producing suppliers and supported new program launches
Created supplier development procedures including site assessment and
improvement plans
Resolved customer satisfaction issues
Facilitated product transfers to new manufacturing locations
Coordinated integration for acquisitions and product consolidations
Developed APQP and launch procedures for other Owens Corning divisions
Meridian Automotive Systems- Quality Engineering Manager
(March 1998-September 2001)
Supplier of bumper systems, expanded foam, SMC panels, interior
trim and vehicle lighting components
World Excellence Gold Award Winner - 2000 & 2001
Direct restructuring for various acquisitions and regained QS9000
certification as well as Ford Q1 and Chrysler Pentastar Awards
Primary customer contact for all quality and delivery initiatives and
concerns
Create customer-based, resident engineering department to increase
customer satisfaction
Initiate issue tracking and reporting procedures to prioritize quality
and delivery improvement efforts
Aggressively pursue PPM reduction from 550 to 38 in less than two years
(commodity target =300ppm)
(Scott Mick, continued)
Alcoa Fujikura Limited (AFL) -TQE Manager
(January 1996-March 1998)
Two billion dollar subsidiary of a Fortune 50 multinational
corporation
Ford TQE Award Winner - 1997
Drove parts per million rejections down from 1100 to less than 150 in
15 months
Improved sample submissions by streamlining processes
Identified new customers and potential sales and growth opportunities
Directed all pre-production builds and prepared corrective actions as
needed
-Quality Systems
Manager (May 1992-January 1996)
Received commendations on two separate vehicle launches by developing
successful launch plans
Eliminated repeat launch concerns by administering verification audits
in manufacturing facilities
Managed residents in nine vehicle assembly, four engine and various
component assembly plants
Established collaborative resident meetings to review issues and
develop corrective actions
-Engineering
Resident (March 1991-May 1992)
Oversaw the Mark VIII launch which was the first to successfully reduce
warranty costs immediately
Served as the initial customer contact for three assembly, three
engine, and several component plants
Ford-Supplier Engineer
(January 1990-March 1991)
Operated as a liaison between Ford Motor Co. and Nissan Corporation
regarding supply base issues
Coordinated supplier issue identification and resolution at pre-
production facilities
Reduced pre-production problems for Ford by verifying supplier
readiness through verification audits
Education University of Toledo / Bachelor of Science Degree-
Dean's List
Six Sigma Black Belt - Certified
Professional Past Representative to the Detroit Automobile
Manufacturers Association (DAMA)
Representative for the Ford Top 100
Recipient AMP Incorporated's Award of Excellence
and Owens Corning's Certificate of Excellence
Member ASQ
Contact this candidate