Robin Maschke

Customer Service Pro

Williston, ND

accr7f@r.postjobfree.com - 701-***-****

I have 7 years experience in management skills and i also have over 10 years experience in customer service

and cash handling skills as well as 2 years in a office setting as a receptionist.

I also have a current food handlers card and have great pleasure working with the public and am a team

player as well.

WORK EXPERIENCE

Housekeeper

The Vegas Hotel - Williston, ND - January 2014 to Present

Responsibilities

Clean rooms, clean hallways, mop floors, vacuum, windows, make beds, customer service, team player

Accomplishments

I love to meet new people and love working with the public

Skills Used

Organizational skills, time management, dependability, honesty

Runner

Nakota Trucking - Williston, ND - May 2013 to September 2013

Responsibilities

Ran errands, delivered parts to diesel mechanic, picked up drivers paperwork, bought supplies, on call 5 days

a week, posessed fuel card and company credit card for bills, made sure semi's were osha approved and

trucks were safe.

Accomplishments

I get along well with others not only am i dependable but have a great sense of humor.

Skills Used

Team player, dependable, honest, loyal and well organized

Receptionist/Service Writer/Dispatch

S&J Auto - Ray, ND - September 2012 to January 2013

Responsibilities

Prepare work orders, answer phones, filing, invoices, data entry, AP/AR

Accomplishments

Established a great reputation for keeping my word that repairs would be done on time as promised and

customers with delinquent bills we're more willing to pay.

Skills Used

Organizational, integrity, dependability, punctuality, precisiveness

Shift Manager

OK Fuel Stop - Williston, ND - June 2012 to November 2012

Responsibilities

Customer Service, cash handling, in house accounts, cleaning, cooking, stocking, assisting MOD with

employee breaks and freight as well.

Accomplishments

Accepted position of Shift Manager and was well liked and respected by co-workers as well as management.

Skills Used

Data entry, multi-line phones, 10 key, fax machine, credit card machine, Ruby System.

Front Desk Agent

Airport International Inn & Suites - Williston, ND - February 2012 to July 2012

Responsibilities

Make reservations for guests, handle cash/credit card transactions, record accounts, ability to organize and

establish filing systems.

Accomplishments

Exceptional customer service skills in the hotel business

Skills Used

Data entry, typing, filing, customer service

Receptionist / Office Assistant/Secretary/Dispatch

Majestic Movers Inc. - Minneapolis, MN - April 2008 to August 2011

Responsibilities

Answer multi-line phones, take messages, schedule appts, greet customers, prepare documents and invoices,

organize files, data entry and dispatch

Accomplishments

Exceptional organizational skills

Skills Used

Typing, data entry, filing, multi-line phones, customer service, invoices, dispatch

Grocery Clerk

Winco Foods - Richland, WA - June 2006 to June 2008

Responsibilities

Greet customers, type info in data base for WIC or personal checks, cash handling, customer service, stocking,

cleaning, displays, freight, dairy case, grocery, health and beauty, customer service desk, deli

Skills Used

All of the Above

Lead Cashier

Ranch & Home - Pasco, WA - April 2006 to May 2008

Responsibilities

cashier, customer service, typing, stock, clean, displays

Accomplishments

promoted to Lead Cashier

Skills Used

Typing, writing, organizational, dependable, integrity, team player

Short Order Cook/Deli

Almost Gourmet - Richland, WA - January 2004 to March 2006

Responsibilities

Prep food, cook, clean, make specials for the day

Skills Used

All the Above

Shift Manager/Cashier

Taco Bell - Pasco, WA - March 1999 to January 2004

Responsibilities

Supervised day crew, q.a. audit, schedule, bank deposit, customer service, inventory, freight, clean, cook,

prep, assist manager

Accomplishments

I made sure my co workers got recognized for all their hard work; I would purchase a grande meal once a

week for the worker I thought was outstanding in customer service.

Skills Used

Time management, organization, team player

Shift Supervisor

AM/PM - Pasco, WA - July 1994 to June 1998

Responsibilities

Supervise day crew, schedule, bank deposit, store order, clean, cook, prep, stock, customer service, cash

handling, gas pumps

Accomplishments

I love working with the public and would come up with creative ways to get people to keep coming back

Skills Used

Team player and well organized

Customer Service Representative

Concord LLC - Pasco, WA - January 1991 to January 1994

Responsibilities

Inbound calls for adding and deleting features on their at&t phone bill; upsell internet, satellite tv and cell phone

service

Accomplishments

I won 6 months straight for most high speed internet and cell phone packages in the midwest

Skills Used

Sales, customer service, time management

SKILLS

10+ years customer service and managerial skills

LINKS

http://accr7f@r.postjobfree.com

CERTIFICATIONS

Modeling

June 1985 to Present

Completed a one year certification in Runway Modeling for Barbizon School of Models in Syracuse, NY in 1985

Contact this candidate