Manager Quality Control
Resume:
Terry W. Pierce Jr.
Rockmart, GA. 30153
************@*********.***
EDUCATION:
B.B.A. Management
Community College of the Air Force, Wichita State University, and Central Missouri State University 1992 to 1996
SUMMARY:
● Business owner for seven years (2006 to Present).
● Constantly praised for going above and beyond expectations.
● Increased production by 8% by being responsive to the associates, getting them involved with company goal plans,
and commending them.
● Created a system that reduced customer complaints from twenty per million to less than one per million and
reduced material waste by recycling material which saved the company over a hundred thousand dollars a year per
line.
● Developed training programs (manuals, slide shows, and test) for operators which in turn increased proficiency and
reduced maintenance down time from 120 minutes to 20 minutes.
● Designed a system that reduced product waste by 40%.
● One of only ten chosen to participate on the start up of the B 2 Stealth Bomber program (Top Secret Clearance).
● Have supervised over one hundred and fifty associates on a daily basis.
● Have supervised several supervisors on a daily basis.
● Have received awards for safety (no accidents for more than 3 years).
● Have managed in Union and Non Union facilities.
● Was praised for volunteering to take nursing classes to be able to perform Hearing Test.
EMPLOYMENT HISTORY:
2009 to Present
PHC EXPEDITERS, L.L.C.
Owner/Operator
● Schedule, pick up, and deliver general freight for various companies
● Run all aspects of the company (scheduling, budgeting, financing, and etc.)
2006 to 2009
KELLOGG’S ROME BAKERY
Line Manager
● Ensured that cookies were being produced, packaged, and labeled correctly according to specifications and
recipes.
● Performed STOP safety observations, 5S, ASI / LEO, and Hearing Test.
2004 to 2006
CAMPBELL SOUP CO.
Area Manager
● Ensured that soup, Pace picante sauce, and Prego sauce were being produced, thermally processed in the can, and
labeled correctly according to specifications and recipes.
● Had three supervisors that reported to me on a daily basis.
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Terry W. Pierce Jr.
EMPLOYMENT HISTORY:
2002 to 2004
NESTLÉ U.S.A.
Production Supervisor
● Created Hot Pockets, a product that is cooked, frozen and packaged.
● Ensured frozen product was being packaged properly and passed all customer requirements before it was sent to
shipping.
● Made processing improvements in packaging to reduce customer complaints and to reduce company expenses.
● Created training programs which include training manuals, slide shows, and training classes for all equipment in
the packaging area.
1997 to 2002
MANCHESTER TANK, INC.
Quality Control Manager
● Created propane cylinders from raw steel.
● Performed management functions and examined samples of raw steel and directed testing during processing to
ensure finished LPG tanks conformed to prescribed quality standards.
● Monitored and reviewed information from materials to detect problems.
1992 to 1997
U.S. AIR FORCE
Aircraft Supervisor
● Maintained aircraft, support equipment, and forms and records.
● Performed production supervisor, crew chief, support, aero repair, and maintenance functions.
● Created programs and trained new airmen on all aspects of the aircraft.
SKILLS:
● World Class Manufacturing
● Food Safety and Technology
● Productivity and Cost Improvement
● Developing Training Programs
● Computer Skills, MSWord, Excel, PowerPoint, Lotus, Kiosk, and Kronos Time Keeper
TRAINING:
● Thermal Processing School at Penn State University, 2005
● Certified Occupational Hearing Conservationist / Industrial Audiometric Technician, 2008
● High Performance Work Systems and Visual SPC
● Total Quality Management
● PDG (Performance Development Guide)
● HACCP, SOP/SOC, GMP, USDA, AIB, and Thermal Processing
● 5 Whys, 5S/7 Wastes (Lean Manufacturing), JIT (Just in Time), SMED (Single Minute Exchange of Die), FFA
(Formal Failure Analysis), and Make to Demand
● ASI/LEO
● STOP safety observations
REFERENCES:
Available Upon Request
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