Customer Service Representative
Resume:
Krystle Castro ** *range St. Apt. ** Manchester NH 03101
Objective To obtain a customer service position at a top notch company and
utilize the skills I have obtained through prior work experience.
Skills Dynamic customer service professional experienced in both call
centers and
Retail store settings. I excel in listening to customer's needs and
solving problems.
Experience Skilled in software such as Mozart, Microsoft word, and Pinnacle.
2012-2013 Answering Services of New Hampshire
Hooksett, NH
Answering Agent
Used pinnacle software
Answered calls and successfully take messages for clients
Entered on-call schedules into accounts
Dispatched calls to appropriate person within the company
2009-2012 Sunny Day Diner Lincoln, NH
Server
Wait on Customers bring them food & drink
Seat Customers and bus tables
Make sure customer has had an enjoyable experience
Clean & side work
2008-2009 Lowes Littleton, NH
Customer Service
Stocked items
elpedHHelped Customers with any questions or concerns.
Worked in the service desk, Paint Dept, and Home D cor Dept.
Cleaned so environment was sanitized and neat.
2008-2008 Rhode Island Fraternal Order of Police
Providence, RI
Telemarketer
Make Outbound calls to Rhode Island residents
Convince residents to donate to the Providence Police Dept.
2006-2007 Garnet Hill Franconia, NH
Customer Service Representative
Answered questions and assisted customers with issues and
purchases.
Inserted customer information and purchases into computers.
Assisted customers by explaining to them about products.
Education 2002-2006 Littleton High School Littleton, NH
Business Economics, Accounting, Childcare
Contact this candidate