Customer Service High School

Tiffany .M. Moreno

[*** W Rillito St. Tucson, AZ 85705] [520-***-****] [accqlw@r.postjobfree.com]

Objective To benefit a profitable company by providing them with my knowledge and skills in

customer service

Experience [Customer service Representative/ Supervisor]

[Dec 2008- Oct 2011] [Sykes], [Nogales, AZ]

Provided customers with balance and account information while instructing them on how

to use their prepaid debit cards.

Handled unemployment cards, payroll and sale incentive cards for companies such as

sears, k-mart, compass, and Toyota.

Investigating customer’s accounts dealing with fraud and disputes.

Taking in escalation calls and deescalating calls.

[Front desk Clerk]

[March 2008- August 2008] [Super 8 Motel], [Nogales, AZ]

Checked In and checked out customers.

Cashier and closed the total at the end of the day.

[Cashier and customer service]

[August 2007 - Feb 2008] [Babies R US], [Tucson, AZ]

Stocking of toys and products.

Provide customers with product information and store assistance.

Meet and greet customers/ cashier and collection of money.

Education [Nogales High School], [Nogales, AZ]

[Graduated 2007]

[High School Diploma]

[Pima Community College]

Some courses completed

Languages Bilingual in English and Spanish

References References are available on request.

Tiffany .M. Moreno

3001 Hahn Dr Apt 318, Modesto, CA 95350, 520-***-****, accqlw@r.postjobfree.com

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